Andre Rodriguez
Dupont,Washington
Summary
Reliable worker experienced in leadership, customer service, inventory control, efficient merchandise, and food handling with strong time management and communication skills.
Professional manager prepared for leadership roles within dynamic environments. Strong focus on team collaboration, ensuring flexibility to meet changing needs. Expert in staff coordination, conflict resolution, and operational efficiency. Reliable and results-driven, known for fostering positive work environment and achieving organizational goals.
Experienced with team supervision, conflict resolution, and operational oversight. Utilizes leadership and problem-solving skills to maintain smooth operations. Track record of fostering teamwork and enhancing productivity.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Shift Manager
Moes Southwestern Grill
6029 41st Division Dr Bldg 6029, Fort Lewis, WA 98
08.2026 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Ensured employees met productivity goals by monitoring performance and providing support. and working on tasks to meet business and customer needs.
- Coordinated with team members to ensure proper scheduling of breaks and shifts aligned with state regulations. to schedule breaks and shifts to meet state regulations.
Amazon Associate
Amazon
14802 Spring St SW, Lakewood, WA 98439
06.2026 - 09.2026
- Used handheld scanners to efficiently track and maneuver freight throughout the distribution network.
Wait Staff/Server
Patriots Landing
DuPont, WA
05.2023 - 07.2026
- Delivered meals to residents daily
- Promoted a positive living environment and ensured the well-being and safety of residents.
- Engaged in empathetic conversations, listening to stories and concerns to create supportive, inclusive atmosphere.
Package Handler
FedEx Ground
DuPont, WA
06.2025 - 08.2025
- Unloaded and sorted incoming shipments of merchandise, ensuring timely processing in fast-paced warehouse environment
- Collaborated with team members to meet daily unloading targets, contributing to consistent achievement of goals
- Operated automated sorting systems to efficiently process packages for timely delivery.
- Maintained accurate inventory records through diligent tracking and reporting of shipments.
- Collaborated with team members to optimize loading processes and enhance operational efficiency.
Stocker/unloader
Walmart
Lacey, WA
05.2025 - 06.2025
- Unloaded trucks at loading dock
- Stocked shelves with products in retail store
- Provided customer service at front desk
Crew Member
Firehouse Subs
Lakewood, WA
10.2022 - 05.2023
- Worked well in a fast-paced, high pressure environment
- Greeted and served customers
- Answered customer questions
- Maintained a positive relationship with coworkers
- Took cash and credit card payments
- Restocked supplies
- Provided customer service with a smile
Student Store Worker
Steilacoom High School
Steilacoom, WA
09.2021 - 05.2023
- Responsible for managing the register, and providing excellent customers service while taking and fulfilling customer orders.
- Assisted in tracking inventory and restocking as necessary.
- Maintain and operate equipment and machinery, including espresso machines, blenders, and coffee brewers while applying safety and food safety techniques.
Education
Associate in Arts (A.A.) -
Pierce College
Fort-Steilacoom, WA06.2025
High School Diploma - undefined
Steilacoom High School
Steilacoom, WA06.2025
Bachelor of Arts (B.A.) - Criminal Justice, Minor in Business
Pacific Lutheran University
Tacoma, WA, US06.2028
Skills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Workplace safety
- Staff motivation
- Opening and closing procedures
- Handling customer complaints
- Relationship building
- Team development
- Delegating work
- Shift leadership
Certification
Forklift Operator Certification, CPR Certification, Driver's License, Food Handler Certification
Timeline
Shift Manager
Moes Southwestern Grill
08.2026 - Current
Amazon Associate
Amazon
06.2026 - 09.2026
Package Handler
FedEx Ground
06.2025 - 08.2025
Stocker/unloader
Walmart
05.2025 - 06.2025
Wait Staff/Server
Patriots Landing
05.2023 - 07.2026
Crew Member
Firehouse Subs
10.2022 - 05.2023
Student Store Worker
Steilacoom High School
09.2021 - 05.2023
High School Diploma - undefined
Steilacoom High School
Associate in Arts (A.A.) -
Pierce College
Bachelor of Arts (B.A.) - Criminal Justice, Minor in Business
Pacific Lutheran University