SDS
Years of professional work force experience
ANDRE SHARPE
Optician
Sacramento,CA
Summary
Dependable sales, marketing, and management professional with 25 years of management and production supervisory experience. Solid track record in laboratory team management and operational excellence . Demonstrating exceptional communication skills, effectively helping patients in English and Spanish. Accessing daily data reports, in efforts to track and exceed daily production goals. Auditing production to insure the highest level of quality for our clients. Proficient in maintaining stringent financial controls and consumables. Celebrated for elite customer service and team leadership.
Overview
25
25
2
2
Languages
Work History
PM Shift Supervisor
Elite Optical
09.2024 - 06.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Trained new employees and delegated daily tasks and responsibilities.
- Helped store management meet standards of service and quality in daily operations.
Optician
Dr Perlman Center for Eye and Eylid Surgery
Woodland, CA
04.2023 - 06.2024
- Improved patient outcomes by implementing evidence-based optical services and solutions.
- Reduced Dr rechecks through effective initial measurements, data entry, and frame select process.
- Streamlined order process, product inspection, and dispense flow.
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
Optician
Eyeglass World
Sacramento, CA
08.2021 - Current
- Epic Technician /MD / OD assistant
- File claims with vision and medical insurance companies to garner payment for optical services.
- Learn new catalog of items to present current options to patients.
- Create/ update patient profiles / populate Rx parameters
- Exceed sales goals/ matrixes / present ideas to increase patient intake numbers.
- Neutralize lenses/ trouble shoot/ frame selection / retrieve insurance authorizations.
OPTICIAN /, TECHNICIAN
Eye Q Vision Care
Fresno, CA
10.2019 - 08.2021
- ABO Certified
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Final inspection of optical lenses according to ANSI standards.
- Lensometer Certified Lead Lab Technician experience.
- Filling OD and MD Rx orders for lenses and contact lenses.
- Trouble shooting Rx re-checks, segment heights, Pupillary Distance measurements, Vertex Distance and other variables.
- Navigating Citrix, and Opti Matrix software.
- Billing Medicare, Medical, Superior Vision, VSP, MES and other insurances; Verification, and coding.
- Assisting facilities coordinator with special projects and job orders.
- Managed 30 employees during tenure at Stanton Optical.
Technician MD, OD Assistant
Eye Q Vision Care
Fresno, CA
10.2019 - 08.2021
- Follow HIPAA Laws and regulations.
- Neutralize Rx of lenses currently being used by patient, and note current effectiveness of lenses according to patient.
- Conduct auto-refraction per chart order.
- Operate Phoropters, update Visual Acuity and RX.
- Reference medical history, most recent prescription, age, and auto-refraction results in obtaining best visual acuity Prep patient with Proparacaine eye drops before testing IOP for signs of Glaucoma.
- ( Per chart order) Dilate patient using Phenylephrine HCI 2.5% and Tropicamide 1%.
- ( Only use Tropicamide 1% if on light colored eyes, or if Specified by Doctor.
- Instruct patient on using dark colored lenses while outdoors for approximated length of Dilation period.
- Enter finding in Citrix data base, update patients chart and note dilate start time for Provider.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Communicated proactively with supervisors, immediately explained issues and teamed on appropriate solutions.
ASSISTANT SALES MANAGER
Stanton Optical
Fresno, CA
02.2016 - 10.2019
- Implementing daily financial goal strategies.
- Team building, scheduling, and delegating goal-oriented task.
- Reconciling daily transactions, generating totals report for for accounting dept. Trouble shooting discrepancies.
- Achieve and exceed personal sales goals
- Trained new associates in successful sales and performance strategies.
- Weekly Goal setting and performance coaching of employees .
- Insurance verification , billing, coding.
- Delegating opening and closing procedures to scheduled employees.
- Delivering Conduct Notifications, performance reviews and coaching.
- Resolving customer satisfaction escalations.
- Maintain current knowledge of changes in company policies and product knowledge. Communicating current and updated company policy information with employees and documenting compliance.
- Trained and mentored 30 employees to grow sales market and increase customer satisfaction
- Used Smart Sheet to keep track of sale's team performance metrics
Lab Manager
Codding Town Vision Center
Santa Rosa, CA
01.2006 - 01.2015
- Manufacture prescription lenses per DR order, utilizing professional edging equipment. Tint, edge polish, and assure proper ultraviolet protection readings, per ANSI standards.
- Final Inspection of lenses for Rx being aligned with ordered Rx within Ansi standards, and cosmetics quality.
- Maintain proper stock levels of Lab materials
- Kept equipment maintained, facility clean and organized and inventory stocked to maximize performance.
- Perform daily and Monthly maintenance procedures on lab and test equipment Receiving and processing transactions via Quick Books Software Assembling and mounting Product Merchandise.
- Prepping patients for their exam by utilizing visual field test equipment, and performing VA testing.
- Training patients in insertion and removal of contact lenses.
- Kept equipment maintained, facility clean and organized and inventory stocked to maximize performance.
- Planned and coordinated new development programs to meet deadlines : Targeting $100,000.00 weekly profit goal.
Education
Optometry
Epic Technician Certified
Eye Q Vision Care Center Trained04.2021
Opticianry Production And Inspection Course
Quality Maintenance And Production {Q.M.P}
Santa Rosa, CA03.2000
COMPLETED - General Ed
LASSEN COMMUNITY COLLEGE
Fairfield, CA09.1995
Skills
- Navigating Citrix data base
- Epic Technician/ MD / OD assistant
- Documenting Visual Acuity utilizing Phoropters Referencing Auto Refract results, recent optical Rx, and age
- Testing for Glaucoma utilizing , documenting IOP levels
- Dilating patients and educating on precautions during exposure sun during period of dilation
- Instruct / Inform patients in English and Spanish
- 4 years Optical management
- Navigating Opti-matrix data base
- Optician / Lab Tech / experience Frame select, adjusting, and trouble shooting
- Insurance billing Medicare Medical, MES, VSP, Superior Vision
- Featured in two commercials for Eye Q Vision Care
Certification
- ABO Certified] - 2021-2023
- Fork lift operator
- OD/ MD Assistant
Accomplishments
- Supervised team of 30 staff members.
- Achieved Elite Sales Status Award and bonus by Leading my district with accuracy and efficiency.
- Used Compulink soft ware to develop inventory tracking spreadsheets
- Achieved sales person of the month through effectively helping patients in english and spanish.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
- American Board of Optometry
- Fulton community Church
- Self Made Fitness training
- Pulse Music Productions
Quote
There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Seth Godin
Software
Compulink
70 WPM
Infinity Billing
Interests
Cultural and ethnic studies
Theology
Fitnes training
Audio Engineering
Traveling
Timeline
PM Shift Supervisor
Elite Optical
09.2024 - 06.2025
Optician
Dr Perlman Center for Eye and Eylid Surgery
04.2023 - 06.2024
Optician
Eyeglass World
08.2021 - Current
OPTICIAN /, TECHNICIAN
Eye Q Vision Care
10.2019 - 08.2021
Technician MD, OD Assistant
Eye Q Vision Care
10.2019 - 08.2021
ASSISTANT SALES MANAGER
Stanton Optical
02.2016 - 10.2019
Lab Manager
Codding Town Vision Center
01.2006 - 01.2015
Optometry
Epic Technician Certified
Opticianry Production And Inspection Course
Quality Maintenance And Production {Q.M.P}
COMPLETED - General Ed
LASSEN COMMUNITY COLLEGE
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