Andre Tuia
Tampa
Summary
Dedicated Service Technician experienced in diagnostics, repairs, and maintenance of various systems and equipment. Achieved high-quality outcomes through attention to detail, integrity, and collaboration within teams. Focused on continuous learning and adaptability in fast-paced environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Service Technician/ Estimator
IC Mechanical
Tampa, FL
06.2024 - 07.2026
- Diagnosed and repaired HVAC systems to ensure optimal performance and customer satisfaction.
- Performed routine maintenance on heating, ventilation, and air conditioning systems to extend equipment lifespan.
- Developed and implemented efficient service protocols that improved response times for client requests.
- Collaborated with team members to troubleshoot complex mechanical issues, enhancing overall service delivery.
- Trained junior technicians on safety practices and technical procedures, fostering a culture of excellence.
- Analyzed project specifications to develop accurate cost estimates and budget forecasts.
- Collaborated with project managers to review designs and ensure alignment with client requirements.
- Conducted thorough market research to identify pricing trends and inform competitive bidding strategies.
- Established relationships with subcontractors and suppliers to optimize procurement strategies and secure favorable terms.
- Established a reputation for delivering reliable and accurate estimates, resulting in increased client trust and repeat business opportunities.
- Gathered cost and material data for accurate and up-to-date information on material and labor costs.
- Prepared material orders to complete projects on time and within budget.
- Reviewed project plans and specifications to understand project requirements and accurately estimate cost and resources needed.
Service Technician
TROPIC KOOL
Largo, FL
04.2023 - 05.2024
- Adhered to safety protocols and policies to reduce workplace hazards by being 100% safe.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Increased revenue through thorough preventative maintenance by dating filters, checking electrical components, and cleaning indoor and outdoor coils, ensuring optimal performance.
- Completed 2 to 3 service calls daily, addressing customer needs efficiently.
Service Technician
Prime Air Conditioning & Refrigeration
Clearwater, FL
01.2022 - 03.2023
- Explained diagnostic findings to customers and outlined repair or service options.
- Maintained accurate records of service calls and customer interactions to enhance training and improve accountability.
- Conducted multiple service calls each day to provide timely support.
- Executed start-up procedures on new equipment to ensure proper functionality.
- Assisted customers during weekends to meet staffing needs.
Start Up Technician
BCH Mechanical
Largo, FL
04.2020 - 01.2022
- Started up new equipment by gathering nameplate and motor information, programming thermostat, and inspecting for loose connections or improper wiring. Verified compressor and indoor blower motor rotation, measured high and low voltage, recorded amp draws, and checked suction and head pressure for superheat or subcooling based on metering device.
- Repairs on water chilled systems for newly developed high rise buildings.
- Reported to project manager to clarify work assignments with project manager to get orders of what to work on complete work order and close out with signature end of day.
- Performed repairs on water chilled systems in newly developed high-rise buildings, ensuring optimal system functionality.
Service Technician
Greater San Diego Air Conditioning Company
San Diego, CA
06.2016 - 08.2020
- Diagnosed and troubleshot issues, repairing and restoring rooftop units or split systems to ensure optimal functionality.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Evaluated systems using predetermined checklist, documenting issues for timely resolution.
- Conducted regular preventative maintenance to extend equipment lifespan., helped with change outs. Work weekends when available.
Education
No Degree - HVAC
San Diego City College
San Diego, CA06.2018
High School Diploma -
Marie Hare High School
Garden Grove, CA06.2012
Skills
- Client relations
- Service Coordination
- Technical Reporting
- Work Documentation
- Project Oversight
- Safety compliance
- Hand tool knowledge
- Customer Service
- Problem and issue resolution
- Client relations
- Issue resolution
Accomplishments
Became the number 1 sales estimator in 3 months.
Certification
OSHA 10
EPA Universal
Boom & sizzor lift
Crane rigging
Languages
English
Timeline
Service Technician/ Estimator
IC Mechanical
06.2024 - 07.2026
Service Technician
TROPIC KOOL
04.2023 - 05.2024
Service Technician
Prime Air Conditioning & Refrigeration
01.2022 - 03.2023
Start Up Technician
BCH Mechanical
04.2020 - 01.2022
Service Technician
Greater San Diego Air Conditioning Company
06.2016 - 08.2020
High School Diploma -
Marie Hare High School
No Degree - HVAC
San Diego City College