Overview
Work History
Education
Skills
Timeline
Generic

Andrea

Pittsburgh,PA

Overview

1
1
year of professional experience

Work History

Hostess

Magee Women's Hospital
Pittsburgh, PA
08.2023 - 10.2024
  • Delivered trays to patients rooms

Call Center Representative

Aubruele
Pittsburgh, PA
05.2023 - 07.2024
  • Maintained strong call control and quickly worked through scripts to address problems.
  • Engaged actively with callers, confirming or clarifying information and diffusing anger.
  • Answered, screened and processed high volume of calls daily with call management system and web-based communications.
  • Assisted customers with inquiries and transactions to meet productivity goals and achieve profit growth.

Hostess

Allegheny Hospital Network
Pittsburgh, PA
10.2023 - 01.2024
  • Delivered trays to rooms
  • Took patients menus
  • Created an enjoyable atmosphere by engaging in friendly conversation with guests.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Collected dirty trays from patients rooms

Education

Banking And Financial Support Services

Bank Works
Pittsburgh, PA
10-2022

High School Diploma -

Pittsburgh Online Academy
Pittsburgh, PA
06-2022

Skills

  • Server Support
  • Customer Service
  • Food Running
  • Guest Engagement
  • Positive and Professional
  • Complaint Handling
  • Guest Relations
  • Effective Multitasking

Timeline

Hostess

Allegheny Hospital Network
10.2023 - 01.2024

Hostess

Magee Women's Hospital
08.2023 - 10.2024

Call Center Representative

Aubruele
05.2023 - 07.2024

Banking And Financial Support Services

Bank Works

High School Diploma -

Pittsburgh Online Academy
Andrea