Jordin Helton
Noblesville,IN
Summary
Hardworking professional offers hospitality experience and enthusiasm for helping others. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Comfortable working in fast-paced environments to handle demanding workload.
Overview
2
2
years of professional experience
2026
2026
years of post-secondary education
Work History
Hostess
Olive Garden
Noblesville, Indiana
09.2025 - Current
- Greeted guests warmly upon arrival and guided them to their tables.
- Provided menus and explained daily specials to customers promptly.
- Provided a clean atmosphere for guest
- Answering phone for guest with questions
- Developed knowledge of menu items to answer customer questions effectively.
- Collaborated with team members to enhance overall dining experience for guests.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Assisted servers in bussing tables when needed during busy periods.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
Childcare
Various families
Lafayette, Indiana
05.2023 - 05.2025
- Determined eligibility of clients for social service programs such as childcare assistance.
- Performed light housekeeping duties related to childcare such as tidying up toys or washing dishes used during meal preparation.
- Ensured compliance with health regulations related to childcare services provision.
- Attended professional development workshops periodically to maintain knowledge base in childcare best practices.
- Developed trusting relationships with both parents and children through consistent interaction throughout babysitting engagements.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Penn Foster Online Highschool
Noblesville, IndianaSkills
- Customer service
- Team collaboration
- Conflict resolution
- Childcare best practices
- Time management
- Relationship building
- Table setting
- Patience and empathy
- Server support
- Event planning
- Guest seating
- Greeting guests
- Table assignment
- Phone etiquette
- Hospitality and accommodation
- Childcare compliance
Timeline
Hostess
Olive Garden
09.2025 - Current
Childcare
Various families
05.2023 - 05.2025
Penn Foster Online Highschool