Accomplished RN Case Manager with 30+ years of total nursing experience at Ascension Saint Vincent Hospital, 17 in Case Management, enhancing patient satisfaction and reducing readmission rates through expert case management and empathetic communication. Several years of Case Management involved Utilization Review as well as Discharge Planning. Skilled in HIPAA compliance and clinical assessment, I excel in fostering collaborative healthcare environments and advocating for patient rights. Proficient in the use of Careport Extended Care, InterQual and MCG Guidelines. Obtained both CCM and ACM certifications. Member of the Board of Directors for Central Indiana Case Management Society of America since 2018 serving as interim Secretary in 2023.
Worked as aN RN Consultant performing chart audits of the Hoosier Assurance Instrument for Adults (HAPI-A) at various behavioral health facilities in the state of Indiana. This involved auditing 58 charts and conducting an exit interview with staff providing results and recommendations.
CCM certification
CCM certification