Relentless problem solver who consistently meets/exceeds deadlines. Strong abilities to remain calm under pressure. Recognized for great screening, reliability, and people skills. Fluent in English and Spanish with excellent translation skills.
Hi, I’m
Andrea Acosta
Little Falls,NJ
Summary
Overview
12
years of professional experience
1
Certification
Work History
NCAAR Inc.
WFNJ Assistant Care Coordinator
04.2022 - Current
Job overview
- Streamlined referral processing
- Provided clients with comprehensive explanations regarding the program
- Managed insurance verification process efficiently
- Enhanced efficiency in coordinating services
- Maintained and managed Care Coordinator's calendars
- Exhibited strong organizational skills in executing daily administrative responsibilities.
Global Contractor.
Administrative Assistant/Receptionist
03.2017 - 04.2022
Job overview
- Ensured a welcoming and professional atmosphere for all visitors to the office.
- Managed all client interactions and inquiries with professionalism
- Ensured timely production of project reports and maintained accurate progress files.
- Ensured compliance with licensing regulations
- Managed and optimized the rental process for various equipment
- Streamlined billing processes resulting in increased efficiency and reduced errors.
- Managed the recruitment and processing of new employees' paperwork
- Ensured optimal utilization of workforce by strategically matching employees to appropriate tasks.
- Maintained a strict adherence to ensuring workers had the required permits, PPE, and tools
- Successfully organized and facilitated various meetings and trainings
- Managed partial payroll processing efficiently
- Oversaw the retrieval and compilation of essential paperwork from subcontractors
- I actively participated in property transactions and ensured accurate expense tracking during home renovations.
LOVING CARE/ Secura Home Health Care
Patient Care Coordinator
06.2012 - 05.2017
Job overview
- Validated client's insurance coverage
- Evaluated patients' eligibility for programs
- Assigned suitable CHHAs for patients
- Assessed the satisfaction levels of patients and their families through surveys
- Safeguarded the currency of patient records within the system
- Facilitated efficient communication and coordination between Nurses and clients through meticulous log maintenance and proactive reminders.
- Managed the intake process by quickly assigning CHHAs to contracted agencies in need of immediate coverage. Agencies included Hospice of NJ, DYFS, and Adult Protective Services.
- Educated new clients and their families about the service's purpose
- Supported operations in the intake and clinical records department.
- Acquired necessary Doctor's orders for patient service utilization.
Skills
- Customer Relations
- Initiative and Problem-solving
- Negotiation
- Prioritizing and time management
- Case Management
- Translation
- Medical Records
- Bilingual Spanish
- Team Leading skills
- Medical Terminology
- Payroll
- Microsoft Office
Certification
Notary Public License _ Expires June 2027.
Timeline
WFNJ Assistant Care Coordinator
NCAAR Inc.
04.2022 - Current
Administrative Assistant/Receptionist
Global Contractor.
03.2017 - 04.2022
Patient Care Coordinator
LOVING CARE/ Secura Home Health Care
06.2012 - 05.2017