Summary
Overview
Work History
Skills
Certification
Work Availability
Work Preference
Quote
Timeline
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Andrea Acosta

Andrea Acosta

Little Falls,NJ

Summary

Relentless problem solver who consistently meets/exceeds deadlines. Strong abilities to remain calm under pressure. Recognized for great screening, reliability, and people skills. Fluent in English and Spanish with excellent translation skills.

Overview

13
13
years of professional experience
1
1
Certification

Work History

WFNJ Assistant Care Coordinator

NCAAR Inc.
04.2022 - Current
  • Streamlined referral processing
  • Provided clients with comprehensive explanations regarding program
  • Managed insurance verification process efficiently
  • Enhanced efficiency in coordinating services
  • Maintained and managed Care Coordinator's calendars
  • Exhibited strong organizational skills in executing daily administrative responsibilities.

Administrative Assistant/Receptionist

Global Contractor.
03.2017 - 04.2022
  • Ensured welcoming and professional atmosphere for all visitors.
  • Managed all client interactions and inquiries with professionalism
  • Ensured timely production of project reports and maintained accurate progress files.
  • Ensured compliance with licensing regulations
  • Managed and optimized rental process for various equipment
  • Streamlined billing processes resulting in increased efficiency and reduced errors.
  • Managed recruitment and processing of new employees' paperwork
  • Ensured optimal utilization of workforce by strategically matching employees to appropriate tasks.
  • Maintained strict adherence to ensuring workers had required permits, PPE, and tools
  • Successfully organized and facilitated various meetings and trainings
  • Managed partial payroll processing efficiently
  • Oversaw retrieval and compilation of essential paperwork from subcontractors
  • Actively participated in property transactions and ensured accurate expense tracking during home renovations.

Patient Care Coordinator

LOVING CARE/ Secura Home Health Care
06.2012 - 05.2017
  • Validated client's insurance coverage
  • Evaluated patients' eligibility for programs
  • Assigned suitable CHHAs for patients
  • Assessed satisfaction levels of patients and their families through surveys
  • Safeguarded currency of patient records within company system
  • Facilitated efficient communication and coordination between Nurses and clients through meticulous log maintenance and proactive reminders.
  • Managed intake process by quickly assigning CHHAs to contracted agencies in need of immediate coverage. Agencies included Hospice of NJ, DYFS, and Adult Protective Services.
  • Educated new clients and their families about service's purpose
  • Supported operations in clinical records department.
  • Acquired necessary Doctor's orders for patient service utilization.

Skills

  • Customer Relations
  • Initiative and Problem-solving
  • Negotiation
  • Prioritizing and time management
  • Case Management
  • Translation
  • Medical Records
  • Bilingual Spanish
  • Team Leading skills
  • Medical Terminology
  • Payroll
  • Microsoft Office

Certification

Notary Public License _ Expires June 2027.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Location Preference

HybridRemote

Important To Me

Career advancementPersonal development programsHealthcare benefitsWork from home optionPaid time off401k matchPaid sick leaveWork-life balanceCompany Culture

Quote

Each small task of everyday life is part of the total harmony of the universe.
Saint Thérèse de Lisieux

Timeline

WFNJ Assistant Care Coordinator

NCAAR Inc.
04.2022 - Current

Administrative Assistant/Receptionist

Global Contractor.
03.2017 - 04.2022

Patient Care Coordinator

LOVING CARE/ Secura Home Health Care
06.2012 - 05.2017