ANDREA ALCOZAR
Tucson,AZ
Summary
To gain employment with a company that offers a consistently positive atmosphere to learn and implement new technologies for the betterment of the organization. Adaptable to the environment I am in.
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
7
7
years of professional experience
Work History
Register
Bath And Body Work
09.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Used POS system to enter orders, process payments and issue receipts.
- Worked with floor team and managers to meet wide range of customer needs.
Online Personal Shopper
Walmart
09.2023 - 12.2023
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Helped customers locate products and checked store system for merchandise at other sites.
Scheduling Coordinator, Sterilization Technician
Dr. Badie, D.D.S
08.2019 - 02.2023
- Place all sterilized instruments and consumables within designated sterile fields prior to procedures
- Place calls to inform patients of changes to appointment times and other unforeseen alterations
- Maintain patient charts, Audit accounts prior to appointment date
- Audit orthodontic charts for timely monthly payments
- Established payments for procedures and copays, and monthly payments daily
- Prepare office daily schedules in line with staff availability and optimal patient loads
- Deliver excellent customer service and facilitate development of patient and clinician relationships
- CPR Certified Ex: 07/2024
Game Room Attendant
Peter Piper Pizza
06.2018 - 08.2019
- Mechanically fixed arcade games while supervising younger customers
- Certified to run rollercoaster
- Audited prize ticket count, loaded ticket machine and fixed any count discrepancies for customer's best experience
- Managed candy/price booth in a timely and accurate manner for multiple customers at a time
- Kindly assisted the younger clients with their ticket purchasing items, and teaching them about budgets (with their tickets)
Stucco General Labor
Colossal Lath & Plaster
05.2017 - 08.2017
- Set up ladders, scaffold & hoist for lead man.
- Loaded and unloaded materials needed for job.
- Prepared and cleaned construction sites by removing debris from floor and yard, wiping walls down to be painted, blended paints to correctly match colors, and cleaned windows when job was done.
Education
No Degree -
Pima Community College
Tucson, AZHigh School Diploma -
Pima Rose Academy
Tucson, AZ2016
Skills
- Upselling Techniques
- Work Ethic and Integrity
- Product Knowledge
- Multitasking Capabilities
- Teamwork and Collaboration
- Customer Service Excellence
- Returns Processing
- POS Systems
- Confidentiality Requirements
- Schedule Management
- Data Entry
- Patient Engagement
- Scheduling
Education Training
- Pima Community College – 2017 to 2018
- Pima Rose Academy – Tucson, AZ – Diploma 2016
Timeline
Register
Bath And Body Work
09.2023 - Current
Online Personal Shopper
Walmart
09.2023 - 12.2023
Scheduling Coordinator, Sterilization Technician
Dr. Badie, D.D.S
08.2019 - 02.2023
Game Room Attendant
Peter Piper Pizza
06.2018 - 08.2019
Stucco General Labor
Colossal Lath & Plaster
05.2017 - 08.2017
No Degree -
Pima Community College
High School Diploma -
Pima Rose Academy