Andrea Aldrete
IT Technician
Yvonne Dr Del Rio,TX
Summary
Certified IT Technician with 5+ years of IT experience including, maintaining server/computer hardware and software across six branch locations. A strong, dedicated worker with a growing passion to implement various security and network infrastructures to keep business operations running smoothly. Very detail-oriented and organized in planning and maintenance.
Overview
2
2
Certifications
2
2
Languages
Work History
IT Technician
Border Federal Credit Union
9 2011 - 03.2021
- Maintain hardware and software operations across six branch locations
- Install new equipment and software in various departments
- Install and maintain anti-virus software on clients
- Maintain anti-virus software on the server level
- Generate monthly security reports for COO
- Troubleshoot and solve network related issues
- Retrieve surveillance footage of requested incidents
- Implement security/computer policy trainings for staff
- Performed Cat6 cabling in two new branch buildings
- Cable punch down/cable organization in new server rooms
- Assist Network Administrator in maintaining Active Directory
- Create/disable company Exchange email addresses
- Maintain Windows/HP updates on 100+ computers
- Install and configure printer/copier hardware and software.
Education
High School Diploma -
Del Rio High School
Del Rio 05.2001 -
Associate of Science -
Southwest Texas Junior College
Del Rio 05.2001 -
Skills
- Typing
- Teamwork
- Communication
- Ability to Work Under Pressure
- Time Management
- Conflict Resolution
- Adaptability
- Public Speaking
Microsoft Office
Certification
04/2019, CompTIA A+
Personal Information
Date of Birth: 11/28/1990
Timeline
High School Diploma -
Del Rio High School
05.2001 -
Associate of Science -
Southwest Texas Junior College
05.2001 -
IT Technician
Border Federal Credit Union
9 2011 - 03.2021
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