Scott Rittichier
Lapeer,MI
Summary
Hello, my name is Scott Rittichier. Just just trying to live up to the expectations set for me by my peers, all of whom are very successful. I am a hard worker and am an optimist who always gets along well with others. I graduated summa cum laude from high school and had a 3.7 GPA in college (I'll supply transcripts when I'm interviewed; I can't attach them). I studied business at U of M with a concentration on management. My glass is always half full. I am also a Christian, growing more and more so every day as I see how I have been blessed in my life, which is odd, because I have always been a man of science. However, a wise man once said that a sip from the glass of natural sciences will make you an atheist, but at the bottom, God is waiting for you. Anyway, attached is my work history and experience, etc., but just know that whatever job I get, I can do if trained and do it exceptionally well. I've never had a co-worker or a job I disliked; only difficulty.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
IT Technician
Advanced Informational Remedies (now defunct)
Ann Arbor, Michigan
10.2023 - 07.2024
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Conducted diagnostic procedures to determine root cause of customer problems and provide accurate repair recommendations.
- Maintained inventory of repair supplies and ordered parts.
- Implemented preventive maintenance measures to decrease emergent issues.
- Advanced Computer Solutions
- Established and customized hardware and software solutions for client systems.
- Provided technical support to users via phone and in-person assistance.
- Diagnosed and resolved network connectivity issues for multiple devices.
Sales Representative
AT&T
Ann Arbor, Michigan
02.2022 - 08.2023
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Reached all sales goals and was the only representative to sell internet consistently by soliciting privately using underground databases. Sometimes it is what you know not who you know.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Exceeded goals through effective task prioritization and great work ethic.
Representative for HP
Marketsource
Ann Arbor, Michigan
06.2021 - 11.2022
- Trained Best Buy employees on the nuances of HP products and services
- Worked on the floor with Best Buy employees selling HP-specific laptops and printers, as well as services
- Set up kiosk demonstrations for printers and other HP products
- Kept track of sales/figures for training and reported back to Marketsource for commission.
- Reviewed and executed confidential documents, contracts, and disclosures.
Education
MBA - Management
University of Michigan
Ann Arbor, MI 01.2019 - 07.2025
Skills
- Management
- Mathematics
- Sales
- Writing
- Aviation
- Office Experience
- Customer Service
- Computer Skills
- Retail Sales
- Typing
- Phone Etiquette
- Troubleshooting
- POS
- Economic Theory
Certification
- CompTIA A+
- Networking+
References
- Supervisor at AIR (734-778-1222)
- Drew Ritchie, Cryptocurrency genius and mentor (702) 980-5845
Hobbies
I play World of Warcraft professionally and managed a guild for years. Scheduling and leading 25 people twice a week to raid was harder than any job I've ever had from an organizational and managerial standpoint. Its essentially a full time job on its own. I really think it belongs on a resume.
Timeline
IT Technician
Advanced Informational Remedies (now defunct)
10.2023 - 07.2024
Sales Representative
AT&T
02.2022 - 08.2023
Representative for HP
Marketsource
06.2021 - 11.2022
MBA - Management
University of Michigan
01.2019 - 07.2025