Senior management professional with an accomplished track record of exceeding sales goals and developing teams to deliver consistent results in multi-million dollar enterprises. Pursuing new career opportunities in an organization with a vibrant future, great culture, and strong vision.
Overview
22
22
years of professional experience
Work History
Pool Service Technician/Repair Technician
Arizona Oasis Pools
Chandler, AZ
05.2023 - Current
Managing daily routes making adjusts when needed
Daily cleaning and maintenance of customer’s pools and pool equipment
Repairing pool equipment that has broken down
Installing new equipment and optimizing set up for peak performance
Repairing cleaners in shop, providing invoices to customers, and following up with customers
General Manager
Leslie's Poolmart
Scottsdale, AZ
05.2019 - 05.2023
Manage day to day operations of store including inventory levels, customer service, and sales goals
Act as business owner by forecasting weekly and monthly sales goal for the store based on trends and kips
Embrace company policies and help develop strategies and behavior standards to improve kips across different sales categories and drive top line sales year or year
Manage all operational processes within the store to achieve high level of operational excellence
Develop and cultivate talent within store to get ready for next steps
Store Manager
American Eagle Outfitters
03.2009 - 03.2019
Acted as business owner by forecasting sales plans, setting milestones and developing talent which led to a 16% increase in 2018
Managed 25- 55 associates and all aspects of day- to- day operations of a $3.6M volume location
Coached and developed strong leaders by holding 1:1 touch bases with management, leading them to achieve individual development plans
Embraced company processes, driving top lines sale and year over year comp sales, to #9 in the Texas Region for 2018
Built effective sales and merchandising teams to maximize productivity, leading to year over year increases across 3 locations over a 6 year span
Leveraged training programs for new hires resulting in consistent process management and customer experience
Stretch Assignment - American Eagle Outfitters, District 109 Arizona/ New Mexico Market - TDY District Manager Q4 2017
Served as acting district manager, finishing out 2017 with a 1% comp increase for a $23M volume market
Implemented regional training initiatives within the market, following up during in store visits to ensure compliance
Utilized company tools to identify strengths and opportunities at each location, partnered with store managers to collaborate on action plans which drove an increase in all KPI's
Partnered with stores to review Q4 sales forecasts to ensure volume and labor projections were accurate
Inventory Supervisor
Best Buy
Mesa, AZ
05.2003 - 03.2009
Led the day to day operations of the warehouse and loss prevention department of the store
Hired, trained and developed 20 team members for the inventory and loss prevention teams
Maintained an accurate record of total store inventory for a $25M volume location
Developed proper procedures for asset production resulting in a .05% total store shrink result
Conducted daily, weekly and monthly safety and loss prevention inspections of the store
Pool Service Technician & Equipment Repair at Richard Okamoto Hang Ten Pools Service & PlumbingPool Service Technician & Equipment Repair at Richard Okamoto Hang Ten Pools Service & Plumbing