Andrea Anderson
Bensalem,PA
Summary
Highly driven Senior Associate Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment. Knowledgeable professional with several years of experience bringing planning and problem-solving abilities.
Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
Work History
Senior Associate Manager
Cracker Barrel Old Country Store Inc
Trevose, PA
10.2019 - Current
- Established key performance indicators to measure success of various initiatives.
- Coached managers on professional development goals.
- Created and managed budgets for multiple projects simultaneously.
- Organized weekly meetings with staff members to discuss progress on current projects.
- Reviewed customer feedback surveys regularly and identified areas of improvement.
- Implemented new policies and procedures for better results in our metrics.
- Monitored daily operations and ensured compliance with internal regulations.
- Collaborated with cross-functional teams to ensure successful completion of projects within budget constraints.
- Developed strategies for improving employee engagement levels.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
Entrepreneurship
Wharton University of Pennslyvania
Philadelphia, PA06-2008
Bachelor of Arts - Business Communications
Penn State University
Media, PASkills
- Operations Management
- Product and service knowledge
- Sales monitoring
- Cost Reduction
- Recruiting and interviewing
- Team motivation
- Orientation and training
- Staff Training and Development
- Sales Growth
- Succession Planning
Affiliations
I love reading and listening to books ex(fiction,nonfiction,science,humor and self help) with any free time.
Going on adventures or traveling
Arts and crafts
Learning new technology
Accomplishments
- Trevose made top gun multiple weeks in a row.
- Hit food cost target for over 2 years straight.
- Became a training store in 2023.
- Achieved 88% in TRU rating through effectively developing team members build productivity.
- Supervised team of 125 staff members.
Timeline
Senior Associate Manager
Cracker Barrel Old Country Store Inc
10.2019 - Current
Entrepreneurship
Wharton University of Pennslyvania
Bachelor of Arts - Business Communications
Penn State University