Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

ANDREA ARROYO

Fremont,CA

Summary

Dedicated LCSW 82149 specializing in implementing impactful early childhood mental health programs. Demonstrated success in fostering team collaboration and delivering measurable outcomes. Proficient in consultation, clinical supervision, and program management. Known for adaptability and dependability, ensuring smooth operations in fast-paced settings.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Mental Health Program Specialist

San Mateo County Behavioral Health and Recovery Services
01.2023 - Current
  • Provide individual clinical supervision, group supervision and consultation to a team of clinical registered associates (AMFT/ACSW) and licensed clinicians (MFT/LCSW).
  • Lead clinical meetings for cooperative planning of treatment and accountable case disposition.
  • Facilitate development of training program for staff and interns.
  • Conduct therapy for individuals and families; make diagnoses.
  • When appropriate, conduct case management functions.
  • Maintain patient/client case documentation adhering to state and division policy and procedures.
  • Provide both client-centered and program-centered consultation to external agencies, institutions, and individuals.
  • Provide community education and information to external agencies, institutions and individuals.
  • Participate in administrative staff meetings to formulate overall program plans and review ongoing operations.
  • Coordinate assigned program activities with services provided by and responsibilities of the Division's Regional clinics, private service providers, schools, state institutions and other public or community agencies.
  • Establish and maintain program procedures which are consistent with Federal, State and local laws governing mental health services.
  • Monitor and consult with contract providers to ensure compliance with services requested by the County and help determine jointly beneficial solutions to problem areas.
  • Consult with schools and other public agencies regarding the assigned program and provide the proper program supervision and liaison to the contracted.
  • Evaluate and integrate changes in legislation into the program procedures.
  • Provide clinical consultation to various agencies.
  • Evaluate employee performance of subordinates assigned to program.
  • Compile data and prepare program evaluations and other reports.
  • Perform related duties as assigned.

MSW Field Instructor

LifeMoves
08.2019 - Current
  • Provide clinical supervision of MSW intern students.
  • Complete documentation related to school requirements.
  • Review documentation in electronic data case system.
  • Meet with administrative staff monthly.

Psychiatric Social Worker II

San Mateo County Behavioral Health and Recovery Services
12.2014 - 01.2023
  • Perform initial diagnostic evaluation noting behavioral symptoms which may indicate organic and/or mental disorders in adults, perinatal people, infants and children ages 0-5, including co-occurring disorders.
  • Determine and develop appropriate treatment plans for all clients assigned to caseload.
  • Conduct individual, family and/or dyadic therapy sessions for clients to support attachment and bonding between parents and infant/child.
  • Refer to Prenatal to Three Psychiatrist as deemed appropriate for people who are perinatal, breastfeeding and involved with child welfare.
  • Collaborations with various community agencies such as: Children and Family Services of San Mateo County, Public Health, Substance Abuse Recovery Programs, Community Workers and Psychiatrists.
  • Knowledge of principles, techniques and trends in psychotherapy and various treatment modalities.
  • Clinical case management support as appropriate.
  • Crisis intervention/de-escalation.
  • Supervision of MSW graduate students including developing, implement and present trainings and documents surrounding documentation, including treatment planning, clinical case management and trauma stewardship.
  • Provide Treatment Summaries for court purposes to Children and Family Services.
  • Testify in court.
  • Support and liaise with foster care providers and social workers for children exposed to neglect and/or trauma.

Bilingual Case Manager

InnVision Shelter Network
03.2014 - 11.2014
  • Company Overview: Non-profit agency with the mission to return homeless families and individuals back to self-sufficiency.
  • Managed caseload of 12-14 homeless families with co-occurring disorders residing in emergency and transitional shelters.
  • Conducted psychosocial assessments each client assigned.
  • Build rapport with clients and assist in creating a case plan towards obtaining housing.
  • Developed and maintained case files with each new client assigned.
  • Entered client data into internal (Salesforce) data base system and county (HMIS) data base system.
  • Assisted clients in accessing and utilizing community resources effectively.
  • Developed, implemented and coordinated crisis intervention strategies in collaboration with mental health professionals for children ages 0-5.
  • Assisted in piloting Bachelor of Social Work (BSW) internship program.
  • Provided supervision to BSW students.
  • Provided group supervision to BSW, 1st year MSW students.
  • Supervision of AmeriCorps member.
  • Provided consultation to InnVision Shelter Network Children’s Programming.

Education

Master in Social Work - Children and Families Concentration

University of Southern California
12.2013

Bachelor of Arts - Liberal Studies

California State University, East Bay
03.2009

Skills

  • Quality improvement
  • Multicultural competence
  • Child and adolescent services
  • Trauma-informed care
  • Teamwork and collaboration
  • Time management
  • Problem-solving abilities
  • Adaptability and flexibility
  • Effective communication
  • Team building
  • Clinical supervision
  • Documentation proficiency

Certification

  • Licensed Clinical Social Worker with BBS 82149
  • Child-Parent Psychotherapy (consultations are currently in progress).
  • Neurosequential Model of Therapeutics (NMT)
  • Motivational Interviewing

Languages

Spanish
Native or Bilingual

Timeline

Mental Health Program Specialist

San Mateo County Behavioral Health and Recovery Services
01.2023 - Current

MSW Field Instructor

LifeMoves
08.2019 - Current

Psychiatric Social Worker II

San Mateo County Behavioral Health and Recovery Services
12.2014 - 01.2023

Bilingual Case Manager

InnVision Shelter Network
03.2014 - 11.2014

Bachelor of Arts - Liberal Studies

California State University, East Bay

Master in Social Work - Children and Families Concentration

University of Southern California
ANDREA ARROYO