Erica Boone
Bakersfield,CA
Summary
Dynamic Peer Support Specialist with a proven track record at Kern County Behavioral Health and Recovery Services, excelling in case management and critical thinking. Leveraged individualized counseling and community outreach to advocate effectively for clients, achieving significant advancements in their recovery journey. Expert in HIPAA compliance and electronic health record management, fostering client empowerment and resilience.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Peer Support Specialist
Kern County Behavioral Health and Recovery Services
Bakersfield, CA
07.2023 - Current
- Provides peer assistance and mentoring to promote consumer engagement in supportive networks, natural supports, and activities within and outside the behavioral health system.
- Acts as a role model, showcasing proficiency in recovery techniques and support strategies.
- Cultivates strong partnerships with agencies and organizations to support client empowerment.
- Executes strategies to connect with unengaged consumers in-person and over the phone.
- Facilitates peer self-help/recovery groups for consumers, family members, and caregivers.
- Attends and participates in special events, conferences, workshops, and training with the behavioral health system, and in the community.
- Assists in organizing training activities and providing educational materials on Behavioral Health Recovery for community groups, behavioral health consumers, family members, and staff.
- Transports clients to and from medical and social service appointments.
- Recommends and makes referrals to programs for instruction on life skills, livelihood skills, and workplace readiness skills necessary for successful reintegration into family life, the workforce, and the community.
- Performs basic typing and computer tasks; accesses, utilizes, and maintains electronic records and files, including an electronic health record computer program.
Program Assistant/ Case Manager
The Mission at Kern County
Bakersfield, CA
05.2018 - 07.2023
- Developed appropriate care plans for at-risk individuals and high-risk families
- Coordinated support services and optimized communication between healthcare workers and patients
- Advocated for clients by obtaining information regarding treatment options and clinical status
- Dispensed medications to residents
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families
- Developed trusting relationships with social services, health care providers and governmental agencies
- Encouraged clients to articulate expectations and goals for successful rehabilitation
- Introduced mental health agencies to clients needing access to therapy for trauma awareness and resilience building
House Staff
Bakersfield Recovery Services
Bakersfield, CA
12.2017 - 05.2018
- To provide help with clients and their children fostering sobriety and life skills
- Assisting CADC counselors with groups
- Transporting clients to and from appointments
- Ensuring and guiding clients in daily programs, rules and classes
- Dispense and count all medications
- Communicating and maintaining Stop and status reports for parolees and county probation
Cashier/ Sales Associate
In Your Wildest Dreams
Bakersfield, CA
12.2016 - 12.2017
- Customer service with customers and consigners
- General cashier, handling contracts and consignor accounts, clothing drop offs/ clothing buy, sell, or trade, inventory
Education
Associate of Science - Science in Human Biology
Bakersfield College
Bakersfield, CA05-2024
GED -
Bakersfield Adult School
Bakersfield, CA01.2017
Skills
- Case Management
- Critical thinking
- Individualized counseling
- Report writing
- Patient support
- Client advocacy
- Crisis Intervention
- Treatment planning
- Facilitates recovery groups
- Medical records management/EHR
- Community outreach
- HIPAA compliance
Certification
- Certified Medi-Cal Peer Support Specialist
- Community Health Worker Certificate
- Public Health Informatics and Technology Certificate
- Typing Certificate
References
References available upon request.
Timeline
Peer Support Specialist
Kern County Behavioral Health and Recovery Services
07.2023 - Current
Program Assistant/ Case Manager
The Mission at Kern County
05.2018 - 07.2023
House Staff
Bakersfield Recovery Services
12.2017 - 05.2018
Cashier/ Sales Associate
In Your Wildest Dreams
12.2016 - 12.2017
Associate of Science - Science in Human Biology
Bakersfield College
GED -
Bakersfield Adult School
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