Andrea Bagnasco
Hamilton,NJ
Summary
Results-driven office manager with a strong background in customer relations and operational efficiency at Dr. Jennifer Stachel. Expertise in verifying insurances and implementing streamlined protocols has led to significant improvements in office procedures. Proven leadership in staff training and inventory control emphasizes a commitment to excellence and organizational growth.
Overview
13
13
years of professional experience
Work History
Office Manager/Clinical Manager
Dr. Jennifer Stachel
New York, NY
06.2014 - Current
- Provided training to new hires on office policies and procedures.
- Reviewed contracts for accuracy prior to signing off on behalf of the company.
- Verified insurance benefits and reviewed them with patients.
- New patient consultations.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Managed office inventory and placed new supply orders.
- Implemented and maintained company protocols to facilitate smooth daily activities.
Dental/Orthodontic Lead Assistant
Dr. Marissa Blais
Scarsdale, NY
06.2012 - 02.2014
- Supported doctor during various patient procedures.
- Managed inventory processes for clinical supplies.
- Delivered clear instructions to patients and caregivers.
Education
High School Diploma -
Marine City High School
Marine City06-1993
Associate of Science - Dental Hygiene
Baker College
Flint, MISkills
- Vendor engagement
- Billing
- Staff hiring
- Verifying insurances
- Submitting claims to insurance
- Mail handling
- Organizational skills
- Scheduling
- Payroll processing
- Administrative support
- Scheduling coordination
- Office management
- Customer relations
- Inventory control
Timeline
Office Manager/Clinical Manager
Dr. Jennifer Stachel
06.2014 - Current
Dental/Orthodontic Lead Assistant
Dr. Marissa Blais
06.2012 - 02.2014
High School Diploma -
Marine City High School
Associate of Science - Dental Hygiene
Baker College
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