Andrea Berryman
San Diego,CA
Summary
Passionate and professional individual with a proven track record in customer service and sales roles. Demonstrates strong ability to build positive relationships, understand customer needs, and facilitate effective communication. Utilizes exceptional interpersonal skills to foster long-term partnerships and achieve mutually beneficial outcomes. Committed to excelling in competitive environments and eager to contribute to your team's success.
Overview
7
7
years of professional experience
Work History
Senior Account Coordinator
Aya Healthcare
03.2022 - Current
- Collaborated with Account Managers to submit qualified candidates for travel assignments with contracted client facilities
- Ensured the fulfillment of needs for existing contracted facilities while driving increased assignment bookings for nurses under contract with Aya Healthcare
- Helped facilitate the booking of 260 up to 350 nurses across 12 hospital facilities
- Coordinated with Account Managers and directly with facilities to analyze rates, focusing on cost-saving measures for the facilities while aligning with current market standards and growing Aya's working headcount
- Effectively drove an average growth of 382% across our five key accounts
- Consistently exceeded quarterly booking targets throughout the duration of employment.
Off-Premise Sales Manager
Dropkick Cold Brew
06.2021 - 03.2022
- Managed and serviced all off-premise accounts, fostering professional relationships with customers and distributors to deliver quality products and services
- Led the effective expansion of Dropkick Cold Brew's market presence by securing 50 new off-premise accounts within the Southern California region, resulting in a 30% increase in product distribution and sales revenue
- Consistently exceeded sales and Key Performance Indicator (KPI) goals
- Reviewed market analyses to determine customer needs, establish priorities, and assist in promoting sales
- Developed and implemented strategic sales plans to accommodate sales goals
- Collaborated closely with cross-functional teams, including marketing, product development, and operations, to coordinate product launches, promotions, and events, and to ensure seamless execution of sales initiatives
- Organized daily work schedules to maximize efficiency and effectiveness in calling on existing and potential accounts in the field.
Account Specialist
Smashtech
03.2019 - 06.2021
- Built strategic relationships with existing customers to educate and ultimately monetize our extensive customer database
- Successfully achieved ambitious customer acquisition and revenue growth objectives
- Conducted outbound calls of up to 200 per day, generating interest, qualifying prospective clients, and closing sales
- Exceeded target sales goals while mastering various applications and Customer Relationship Management (CRM) systems.
Server, Bartender, Lead Bottle Service Waitress
Bang Bang
04.2017 - 03.2020
- Consistently provided professional, friendly, and engaging service while continuously checking on guest satisfaction
- Skillfully promoted items on the menu while assertively upselling
- Accurately handled transactions, including charge calculations, bill issuance, and payment collection
- Cultivated strong relationships with clientele, enhancing customer loyalty and satisfaction.
Education
University of Northern Iowa
03.2010
Skills
- Relationship Building
- Travel Healthcare Industry Knowledge
- Teamwork and Collaboration
- Adaptability and Flexibility
- Effective Communication (written & verbal)
- Strategic Planning
References
References available upon request.
Timeline
Senior Account Coordinator
Aya Healthcare
03.2022 - Current
Off-Premise Sales Manager
Dropkick Cold Brew
06.2021 - 03.2022
Account Specialist
Smashtech
03.2019 - 06.2021
Server, Bartender, Lead Bottle Service Waitress
Bang Bang
04.2017 - 03.2020
University of Northern Iowa