Andrea Bogdanski
Los Angeles,CA
Summary
Dedicated healthcare professional with over 10 years of experience in patient care. Known for a compassionate approach that promotes trust and comfort among patients, ensuring needs are prioritized. Committed to continuous learning and adapting to the evolving healthcare world to provide the highest standard of care.
Overview
8
8
years of professional experience
Work History
Infusion scheduler/ AAIII
UCLA HEALTH
Torrance, CA
08.2024 - Current
- Collaborated with authorization team to get clearance and facilitate patient’s chemotherapy, immunotherapy, and other treatment scheduling.
- Verified insurance eligibility.
- Scheduled lab appointments, routine follow-ups, and new consult visits.
- Acted as a liaison between patients and physicians.
- Demonstrated ability to establish and maintain productive working relationships with diverse patient population.
- Communicated effectively with patients to assist with EDD forms and other personal documents.
Patient Coordinator
Beverly Hills Cancer Center
Beverly Hills
11.2022 - 06.2024
- Managed multiple phone lines providing excellent customer service and patient care.
- Scheduled appointments for doctor visits, concierge services, chemotherapy, laboratory, and radiology exams. Maintained accurate information and demographics in the system.
- Verified insurance eligibility and obtained authorizations.
- New patient registration and scheduling.
- Collected copayments, deductibles, and other out-of-pocket amounts due at the time of visit.
- Created daily reports for management.
- Ensured timely and accurate documentation of patient interactions and appointments.
Surgery Coordinator/Medical Assistant
Beach Cities ENTS
Torrance, CA
11.2017 - 09.2022
- Assisted with hands-on office procedures and minor surgeries.
- Managed surgery dates with patients for multiple surgeons and hospitals/surgery centers.
- Prepared surgery take-home packets for patients.
- Scheduled and obtained preoperative testing from primary care physicians.
- Collected and submitted all necessary documentation prior to surgery date.
- Counseled patients on preoperative and post-op care instructions.
Education
Administrative/Clinical Medical Assistant Certification -
West Los Angeles College
High School Diploma - undefined
Redondo Union High School
Skills
- Strong written and verbal communication
- Proficient in EPIC
- Medical Terminology
- Customer service
- HIPPA
- Teamwork
- Strong work ethic
- Electronic medical records
- Empathetic and Compassionate about healthcare
Timeline
Infusion scheduler/ AAIII
UCLA HEALTH
08.2024 - Current
Patient Coordinator
Beverly Hills Cancer Center
11.2022 - 06.2024
Surgery Coordinator/Medical Assistant
Beach Cities ENTS
11.2017 - 09.2022
High School Diploma - undefined
Redondo Union High School
Administrative/Clinical Medical Assistant Certification -
West Los Angeles College