Andrea Bray
Grand Rapids,MI
Summary
Learning experience designer with 15+ years of experience creating thoughtful, learner-centered curriculum that invites reflection, conversation, and meaningful growth. I’m passionate about designing learning that helps people feel capable and confident, translating complex ideas and subject-matter expertise into clear, engaging experiences that people can actually use in their work. My approach combines strong instructional design with empathy for the learner, resulting in facilitator guides, slide decks, and learning resources that support active participation and real-world application. Experienced in virtual learning design, LMS platforms, and building scalable professional learning programs that help individuals and teams grow.
Overview
17
17
years of professional experience
Work History
Instructional Specialist
St. Paul the Apostle School
03.2024 - Current
- Designed and delivered facilitator-ready learning programs for 30+ adult learners, creating structured session plans, discussion protocols, and guides that improved engagement and skill application.
- Developed onboarding and professional learning journeys, translating complex frameworks into clear training materials, coaching supports, and implementation resources, achieving 95% adoption of best practices.
- Built scalable learning frameworks and repeatable session templates, increasing adoption of learner-centered practices by 74% across multiple cohorts.
- Led virtual and in-person learning communities, leveraging interactive structures, peer discussion, and real-time program data to drive measurable performance improvements and learner confidence.
- Produced multimedia learning content (slide decks, facilitator guides, and interactive resources) that translate complex concepts into actionable skills.
- Collaborated with subject-matter experts and cross-functional teams to convert expertise into structured learning pathways and practical application.
- Managed digital learning environments (Canvas, Google Workspace LMS), tracking engagement and facilitating collaboration across participants.
- Analyzed learner feedback, survey data, and program metrics to continuously refine content and improve adoption, boosting learner satisfaction and confidence in applying new skills by 60%.
Customer Success Manager
SAM Labs
08.2023 - 11.2023
- Designed and led onboarding and professional development programs for 47 accounts, using Thinkific as a platform for our learning certification program, creating facilitator guides, slide decks, and instructional resources that drove 85% adoption of SAM Labs tools.
- Developed interactive virtual and in-person training experiences, incorporating discussion prompts, hands-on exercises, and collaborative activities, achieving 96% participant satisfaction.
- Built onboarding modules with virtual and asynchronous options, driving adoption and reducing support questions, achieving 100% completion for all new accounts in Q3 2023.
- Collected participant feedback and engagement data to refine content, boosting adoption of learning programs by 45% and improving overall training effectiveness.
- Partnered with SMEs and client stakeholders to translate product knowledge into structured learning experiences and clear implementation supports.
- Managed program operations and internal collaboration using Slack, and tracked learner progress and engagement with HubSpot and Totango.
Instructional Design & Learning Specialist
Montgomery County Public Schools
07.2020 - 06.2023
- Designed and delivered 150+ virtual and in-person professional learning experiences for adult learners, creating facilitator guides, slide decks, and discussion protocols tailored to diverse participants, including team leads and managers.
- Applied adult learning and instructional design principles (ADDIE, Kirkpatrick Model, Bloom’s Taxonomy, Gagne’s Nine Events of Instruction, Competency-Based Learning) to develop engaging, interactive trainings that supported adoption of instructional frameworks and data-informed practices across multiple sites.
- Led large-scale learning initiatives for 10,000+ participants, including eLearning, workshops, and train-the-trainer programs, managing content design, facilitation, and evaluation to ensure consistent implementation and measurable outcomes.
- Adapted instructional materials and communications to align with audience needs, ensuring clarity, engagement, and actionable guidance for learners at all levels.
- Analyzed feedback, engagement data, and learning outcomes to iteratively refine programs, achieving average participant satisfaction of 95% and driving sustained adoption of best practices.
Math Content Specialist
Montgomery County Public Schools
07.2019 - 07.2020
- Led a team of 10 middle school math teachers, providing coaching, feedback, and structured learning supports to improve instructional practices.
- Directed curriculum implementation and iterative updates, ensuring alignment to standards and coherent, high-quality math instruction across grades.
- Developed and managed Canvas LMS resources, centralizing curriculum materials and supporting data-informed teaching and professional learning.
- Used classroom and assessment data to guide professional learning initiatives, contributing to district-highest math growth across 40 middle school programs.
Elementary and Secondary Math Educator
Montgomery County Public Schools
07.2009 - 07.2019
- Developed and delivered highly effective in-person and virtual learning experiences for elementary and secondary learners.
- Designed mastery-focused lesson objectives and developed aligned instructional content/assessments, ensuring standards alignment, measurable outcomes, and fidelity of implementation.
- Served on the Instructional Leadership Team, driving curriculum development, data-driven decisions, and training to enhance instructional practices and improve student outcomes by over 45%.
Education
Master of Arts - Educational Technology & Leadership
George Washington University
Washington05-2017
Bachelor of Science - Education
Miami University (Ohio)
Oxford, OH05-2009
Skills
- Instructional Design
- Learning Experience Design
- Facilitator Guides & Training Content
- Virtual Instructor-Led Training (VILT)
- Scalable Training Programs
- Adult Learning & Engagement
- Slide Decks & Multimedia Content
- LMS & Digital Platforms
- AI-Enhanced Learning
- Interactive Learning & Discussion Facilitation
Accomplishments
- Named Elementary Teacher of the Year in the nation’s 14th-largest school district, recognized for innovative learning design and measurable learner outcomes.
- Co-founded PLCamp, a virtual professional learning conference serving 1,000+ educators, designing facilitator guides and interactive learning experiences that achieved 90%+ participant satisfaction.
Timeline
Instructional Specialist
St. Paul the Apostle School
03.2024 - Current
Customer Success Manager
SAM Labs
08.2023 - 11.2023
Instructional Design & Learning Specialist
Montgomery County Public Schools
07.2020 - 06.2023
Math Content Specialist
Montgomery County Public Schools
07.2019 - 07.2020
Elementary and Secondary Math Educator
Montgomery County Public Schools
07.2009 - 07.2019
Bachelor of Science - Education
Miami University (Ohio)
Master of Arts - Educational Technology & Leadership
George Washington University