Andrea Brown
Lancaster,PA
Summary
Resourceful Human Resources Manager offers employee relations and business management expertise paired with first-rate communication and problem-solving abilities. Strategic and well-rounded professional seasoned in managing and overseeing various aspects of HR. Commended for building trusting relationships within organization to support business needs.
Overview
11
11
years of professional experience
Work History
Human Resources Manager
pladis North America
Big Flats, New York
04.2025 - 04.2026
- Directed HR programs, policies and processes to improve operational efficiency.
- Assisted in developing HR policies and procedures for compliance.
- Evaluated current HR processes and recommended changes to improve efficiency.
- Managed employee onboarding and orientation processes for new hires.
- Identified, screened and interviewed potential employees.
- Created job postings, tracked applicants and maintained applicant database.
- Coordinated employee training sessions to enhance skills and knowledge.
- Supported performance management processes through documentation and follow-up.
- Facilitated conflict resolution between employees and management teams.
- Maintained accurate employee records using HR information systems.
- Developed internal communications to promote company culture and values.
Human Resources Manager
pladis North America
Mohnton, Pennsylvania
01.2023 - 04.2025
- Directed HR programs, policies and processes to improve operational efficiency.
- Assisted in developing HR policies and procedures for compliance.
- Ensured compliance with federal, state and local employment laws.
- Managed employee onboarding and orientation processes for new hires.
- Coordinated employee training sessions to enhance skills and knowledge.
- Collaborated with department managers to develop comprehensive training programs that meet the needs of each individual team member.
- Supported performance management processes through documentation and follow-up.
- Facilitated conflict resolution between employees and management teams.
- Investigated employee relations matters through interviews with involved parties to ensure a fair resolution.
- Handled employee inquiries regarding benefits and company policies.
- Handled employee discipline and termination to address policy infractions.
- Created and implemented employee retention strategies.
- Maintained accurate employee records using HR information systems.
- Maintained employee records in accordance with company policy and applicable legal requirements.
- Compiled reports to provide management with accurate information and comply with policies and procedures.
- Encouraged open communications, promoting positive and pro-employee work environment.
- Organized team building activities to foster collaboration among staff members.
- Handled sensitive employee and company information with highest level of confidentiality and discretion.
- Created and implemented employee retention strategies.
Human Resources Coordinator
pladis North America
Mohnton, PA
09.2022 - 01.2023
- Assisted with recruiting, interviewing, and hiring of new employees.
- Coordinated recruitment processes for new hires across various departments.
- Managed employee onboarding procedures to ensure smooth transitions.
- Assisted in implementing training programs to enhance employee skills.
- Maintained employee records and ensured compliance with company policies.
- Facilitated communication between staff and management to address concerns.
- Organized employee engagement activities to promote a positive workplace culture.
- Assisted in payroll processing and benefits administration for all employees.
- Updated employee records in HR database system.
- Handled confidential information with discretion and sensitivity.
- Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
- Prepared documents for termination processes such as exit interviews and severance packages.
Senior Human Resources Generalist
Hain Celestial Group Inc
Mountville, PA
03.2017 - 04.2022
- Developed and implemented employee engagement initiatives across diverse teams.
- Managed full-cycle recruitment processes to attract top talent for various positions.
- Led training programs to enhance staff skills and improve workplace performance.
- Advised management on employee relations and conflict resolution strategies.
- Administered benefits programs and ensured compliance with labor regulations.
- Conducted performance evaluations and provided feedback to promote employee development.
- Collaborated with cross-functional teams to streamline HR processes and policies.
- Reviewed and updated HR policies to align with organizational goals and industry standards.
- Analyzed data to identify trends in employee turnover rates and related metrics.
- Coached managers on best practices in managing their teams effectively.
- Identified training needs for staff and developed relevant learning materials.
- Conducted research into salary benchmarking data to ensure competitive compensation packages are offered to employees.
- Maintained compliance with applicable laws and regulations by monitoring changes in legislation affecting HR functions.
Human Resources Coordinator
Hain Celestial Group Inc
Mountville, PA
04.2016 - 03.2017
- Coordinated recruitment processes for new hires across various departments.
- Managed employee onboarding procedures to ensure smooth transitions.
- Assisted in implementing training programs to enhance employee skills.
- Organized employee engagement activities to promote a positive workplace culture.
- Assisted in payroll processing and benefits administration for all employees.
- Handled confidential information with discretion and sensitivity.
- Prepared documents for termination processes such as exit interviews and severance packages.
Front Desk Administrator
Hain Celestial Group Inc
Mountville, PA
05.2015 - 04.2016
- Managed front desk operations and ensured smooth visitor check-in processes.
- Greeted customers and answered inquiries in a friendly manner.
- Handled incoming calls and directed inquiries to appropriate personnel promptly.
- Managed customer complaints and rectified issues to complete satisfaction.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Ensured that front desk area is clean and organized at all times.
- Trained junior staff on front desk protocols and customer service standards.
- Coordinated communication between departments and scheduled meetings effectively.
- Scheduled appointments for clients based on availability of staff.
- Supported new employee onboarding by providing necessary information and resources.
- Assisted in maintaining office supply inventory and ordered necessary materials.
- Organized files and maintained accurate records for easy access by staff.
- Performed administrative tasks such as filing, copying, data entry, and scanning documents.
- Developed and implemented administrative procedures to enhance efficiency.
- Monitored security cameras located in the lobby area.
- Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
Education
JP McCaskey High School
Lancaster , PASome College (No Degree) - Liberal Arts And Sciences
Franklin & Marshall
Lancaster , PASome College (No Degree) - Human Services
Harrisburg Area Community College of Lancaster
Lancaster , PASkills
- HR policy development
- Recruitment strategy
- Onboarding programs
- Performance management
- Performance evaluations
- Talent management
- Training programs
- Employee engagement
- HR compliance
- Conflict resolution
- Leadership training
- Team collaboration
- Effective communication
- Problem solving
- Staffing professional
Timeline
Human Resources Manager
pladis North America
04.2025 - 04.2026
Human Resources Manager
pladis North America
01.2023 - 04.2025
Human Resources Coordinator
pladis North America
09.2022 - 01.2023
Senior Human Resources Generalist
Hain Celestial Group Inc
03.2017 - 04.2022
Human Resources Coordinator
Hain Celestial Group Inc
04.2016 - 03.2017
Front Desk Administrator
Hain Celestial Group Inc
05.2015 - 04.2016
JP McCaskey High School
Some College (No Degree) - Liberal Arts And Sciences
Franklin & Marshall
Some College (No Degree) - Human Services
Harrisburg Area Community College of Lancaster