Andrea Bryant
Atlanta,GA
Summary
Personable individual with strong organization skills, to multitask and build relationships. Adept at prioritizing conflicting business or customer needs. Successful in working within collaborative environments.
Overview
10
10
years of professional experience
Work History
Mailroom Clerk
Coca-Cola
09.2023 - Current
- Multitasked effectively in a fast-paced environment, prioritizing tasks appropriately to meet daily deadlines consistently.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Processed outgoing mail with a high level of accuracy, including weighing packages and calculating appropriate postage fees.
- Enhanced customer satisfaction with timely and accurate delivery of parcels and mail to recipients within the organization.
- Provided exceptional customer service by promptly addressing questions or concerns from employees regarding their incoming or outgoing mail.
- Distributed mail on foot to residences and businesses, delivering to approximately 10 customers per shift.
Mailroom Clerk Associate
The Fountain Group
12.2022 - Current
- Maintained clean and organized mail room to promote safety and efficiency.
- Labeled, weighed and processed mail and packages for efficient distribution.
- Maintained customer satisfaction by responding to customer inquiries and complaints.
- Operated postal machines, including postage meters and mail-processing machines.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
Material Handler
Prologistix
10.2017 - 12.2022
- Transported inventory items to appropriate locations.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Performed cycle counts and inventory control to accurately track product levels.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Received and unpacked shipments and new equipment as directed.
Customer Service
Walmart
08.2014 - 01.2018
- Provided product and service recommendations to guide customers on products to meet varying needs.
- Promoted available products and services to customers during service, account management, and order calls.
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
- Solved problems with products and services by providing customers with technical support.
- Met customer call guidelines for service levels, handle time and productivity.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
- Displayed positive attitude while assisting multiple guests to provide excellent customer service, boosting customer service ratings 100%.
Education
Associate of Applied Science - Dental Hygiene
Georgia State University
Atlanta, GA05.2027
Skills
- Cycle Counts
- Employee Performance
- Entry Verification
- Workflow Processes
- Mail management
- Room set up and preparation
- Undeliverable mail handling
- Problem-solving skills
- Handling and sorting mail
Timeline
Mailroom Clerk
Coca-Cola
09.2023 - Current
Mailroom Clerk Associate
The Fountain Group
12.2022 - Current
Material Handler
Prologistix
10.2017 - 12.2022
Customer Service
Walmart
08.2014 - 01.2018
Associate of Applied Science - Dental Hygiene
Georgia State University
Similar Profiles
GLENN JACKAGLENN JACKA
WA State Sales Manager - Licensed at Coca-Cola Amatil/Coca-Cola Europacific PartnersWA State Sales Manager - Licensed at Coca-Cola Amatil/Coca-Cola Europacific Partners
Christopher HabermanChristopher Haberman
On Premise Account Manager at Coca Cola North America , Heartland Coca ColaOn Premise Account Manager at Coca Cola North America , Heartland Coca Cola
Larry EasonLarry Eason
Vending Technician at The Coca-Cola Company; World of Coca-ColaVending Technician at The Coca-Cola Company; World of Coca-Cola