Hi, I’m
Essence Phillips
Springfield,MA
Summary
Experienced mailroom associate i with expertise in operating automated mail processing equipment to sort incoming and outgoing mail. Proficient in collating, bundling and transferring mail for delivery. Reliable EVS housekeeper dedicated to maintaining cleanliness and upkeep for facilities and rooms. Skillful in quickly preparing rooms for guests, overseeing laundry and monitoring grounds for general repairs. Positive and energetic professional comfortable working with minimal supervision.
Overview
4
years of professional experience
Work History
Conduent Business Services
Mailroom Associate
04.2022 - 11.2022
Job overview
- Sorted, opened and date stamped incoming mail for two departments.
- Unloaded and lifted mail containers and parcels to prepare for distribution to sortation stations.
- Maintained documentation of shipping and receiving packages
- Used scales and charts to weigh packages or letters to determine postage needs.
- Utilized stamping machines and stencils to stamp, tag and label printed materials.
Mercy Hospital Springfield
Environmental Services Housekeeper
06.2021 - 04.2022
Job overview
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards and other harmful substances.
- Cleaned and disinfected patient exam rooms, surgery suites and common areas to promote sanitary treatment and services environment.
- Emptied trash cans and recycling bins to promote clean, sanitary environment and reduce odors and debris.
- Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
- Interacted with hospital staff, patients and families to demonstrate good customer service techniques.
- Practiced established infection control methods to reduce risks to patients, families and medical staff.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Moved chairs, desks and beds around rooms to clean behind and underneath furniture.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
Mason Wright Senior Living
Housekeeper
10.2018 - 02.2021
Job overview
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
Education
Phoenix Charter Academy SpringfieldSpringfield, MA
High School Diploma
06.2021
Skills
- Monthly Inventory
- Reading Comprehension
- Cycle Counts
- Critical Thinking
- Workflow Processes
- HIPAA Guidelines
- Postal Regulations
- Entry Verification
- Active Listening
- Customer Satisfaction
- Guest Satisfaction
- Hazardous Chemicals
- Hospitality Environments
- Dusting Furniture
- Waste Removal
- Linen Laundering
- Chemical Handling
- Supply Replenishment
- Stocking Bathrooms
- Window Cleaning
- Inventory Restocking
- Soiled Linen Removal
- Sweeping and Mopping
- Cleaning and Sanitation
- Equipment Disinfection
- Environmental Sanitation
- Floor Maintenance
Timeline
Mailroom Associate
Conduent Business Services
04.2022 - 11.2022
Environmental Services Housekeeper
Mercy Hospital Springfield
06.2021 - 04.2022
Housekeeper
Mason Wright Senior Living
10.2018 - 02.2021
Phoenix Charter Academy Springfield
High School Diploma
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