Andrea Butler
Waitress/Bartender
Atlanta,GA
Summary
Server/Bartender 2 year experience in restaurant atmosphere. Self motivated,ambitious, energetic individual who loves networking.Experienced and great interpersonal skills and quick to adapt to any environment.Would love to further my skills and experience for my professional and personal growth.
Overview
9
9
years of professional experience
1
1
year of post-secondary education
Work History
Hairstylist/Manager
Blo BlowDry Bar
Atlanta, GA
10.2020 - Current
- Scheduled employees to maintain adequate coverage during business hours.
- Introduced new methods, practices and systems to reduce turnaround time.
- Cross-sold and up-sold new haircare products, increasing earnings.
- Analyzed patrons' hair and physical features to determine and recommend beauty treatments and hairstyles.
- Recruited, trained and supervise employees.
- Grew repeat client base through effective marketing and customer service.
Server/Bartender,
Taj II
New York, NY
12.2018 - 03.2020
- Hairstyling
- Run floor, make sure things run smoothly and guests are satisfied
- Welcome the guests, maintain clean environment, sell and upsell services/products
- Work fast and efficiently.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Bussed and reset tables to keep dining room and work areas clean.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Increased sales significantly by upselling higher-end products to customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Hairstylist/“Bartender
Hair Salon
New York
08.2016 - 10.2020
- Check in guests, style guests
- Run floor, make sure things run smoothly while taking care of duties
- Serve wine/champagne beverages to clients
- Completed wet styling, thermal styling, permanent waving and hair relaxing services.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
Restaurant
Pret A Manger, Restaurant
New York
03.2015 - 10.2015
- Prepare/Serve food
- Work register/Ring up orders, handle cash/cards
- Clean store
Waitress
Babylon Atl
Atl, GA
04.2022 - Current
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Suggested appropriate food and drink pairings to increase per-ticket sales.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Preserved table appearance by removing clutter and trash, frequently checking drink levels and providing sufficient napkins.
- Processed orders and facilitated customer payments using POS system.
- Maintained updated knowledge of drink menu items, promotions, specials and liquor and beer brands and used persuasive selling techniques to maximize sales.
- Increased sales significantly by upselling higher-end products to customers.
Corporate Travel Manager
Blo Blow Drybar
Atl, GA
01.2022 - Current
- Worked closely with top executives and assistants to meet compliance with strict business schedules.
- Handled all aspects of client complaints by maintaining quality communications and establishing productive relationships.
- Carried out day-to-day duties accurately and efficiently.
- Responded to clients' questions, issues and complaints and found appropriate solutions when needed.
- Implemented automated office systems, optimizing client and data communications as well as records management.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
- Developed process improvements and long-term business strategies through analysis of customer feedback.
Education
Pre-Law
St. Johns University
New York, NY 09.2014 - 06.2015
Bartending License - Bartending
Abc Bartending School
Marietta, GA 10.2020 - 10.2020
Skills
Punctualundefined
Additional Information
- Cosmetologist/Hairdresser Achievements/Tasks Achievements/Tasks Achievements/Tasks Achievements/Tasks
Timeline
Waitress
Babylon Atl
04.2022 - Current
Corporate Travel Manager
Blo Blow Drybar
01.2022 - Current
Hairstylist/Manager
Blo BlowDry Bar
10.2020 - Current
Bartending License - Bartending
Abc Bartending School
10.2020 - 10.2020
Server/Bartender,
Taj II
12.2018 - 03.2020
Hairstylist/“Bartender
Hair Salon
08.2016 - 10.2020
Restaurant
Pret A Manger, Restaurant
03.2015 - 10.2015
Pre-Law
St. Johns University
09.2014 - 06.2015
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