Andrea Caragher
Bartlett,IL
Summary
Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.
Overview
9
9
years of professional experience
Work History
Branch Manager
Electro Painting & Refurbishing, Inc.
Addison, Illinois
04.2013 - Current
- Maintained friendly and professional customer interactions.
- Assessed employee performance and developed improvement plans.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Engaged employees in business processes with positive motivational techniques.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
Education
Associate of Arts - Education of Individuals in Elementary Special Education Programs
Triton College
River Grove, Illinois08.1981
High School Diploma -
East Leyden High School
Franklin Park, IL06.1978
Skills
- Intuit QuickBooks
- Guest Relations
- Collections Actions
- Typing and 10-Key Entry
- Database Entry
- Strong Organizational Skills
- Computers and Technology
- Billing and Invoicing
- Administrative and Clerical Support
- Invoice Processing
- Mail Routing and Distribution
- Payroll Assistance
- Order Placement
- Phone Call Direction
- Faculty Support
- Travel Coordination
Timeline
Branch Manager
Electro Painting & Refurbishing, Inc.
04.2013 - Current
Associate of Arts - Education of Individuals in Elementary Special Education Programs
Triton College
High School Diploma -
East Leyden High School