Andrea Cardona
Austin,TX
Summary
Dedicated professional with experience in court administration and customer service. Skilled in administrative work, managing legal documents, case tracking, and fostering positive public relations. Ready to leverage attention to detail and bilingual skills to improve user satisfaction.
Overview
6
6
years of professional experience
Work History
Court Clerk I
Travis County District Clerk - Family Division
Austin, TX
05.2023 - 11.2023
- Assisted public with filing court documents, ensuring compliance with legal requirements.
- Processed legal documents for family law cases promptly, facilitating court proceedings.
- Communicated with public on court processes and scheduling inquiries, enhancing user experience.
- Tracked cases and managed electronic records, creating new case files and entering filings.
Court Clerk I
Travis County District Clerk - Criminal Division
Austin, Texas
08.2021 - 05.2023
- Completed internship from August to December 2021, gaining hands-on experience in a professional setting.
- Processed legal documents for court proceedings, ensuring accuracy and compliance with legal standards.
- Organized and maintained a comprehensive database of records, facilitating quick access to case files and court dockets.
- Tracked cases and managed electronic and physical records, creating case files and entering critical information on filings, hearings, trials, judgments, and case closures.
Customer Service Representative
Dillard's
Austin, TX
12.2017 - 07.2018
- Resolved customer complaints through effective communication and problem-solving skills.
- Guided customers through product inquiries and service-related issues, enhancing their overall experience.
- Executed accurate transactions using point-of-sale systems, ensuring customer satisfaction and operational efficiency.
Education
Bachelor of Arts - Global Studies - International Business
St. Edward's University
Austin, TX12-2021
Skills
- Data Entry
- File Management
- Attention to detail
- Public communication
- Customer relations
- Fluent Bilingual English and Spanish Speaker
- Time management
- Workflow organization
- Effective communication
- Team collaboration
- Information accuracy
Timeline
Court Clerk I
Travis County District Clerk - Family Division
05.2023 - 11.2023
Court Clerk I
Travis County District Clerk - Criminal Division
08.2021 - 05.2023
Customer Service Representative
Dillard's
12.2017 - 07.2018
Bachelor of Arts - Global Studies - International Business
St. Edward's University