Andrea Castellanos
Atlanta,GA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
8
8
years of professional experience
Work History
Ramp Agent
Delta Air Lines
Atlanta , GA
05.2024 - Current
- Transferred from Cabin Service to Ramp Operations, taking on responsibilities for the safe and efficient handling of passenger baggage.
- Operated belt loaders, carts, and various ground support equipment (GSE) to load and unload luggage from aircraft, ensuring timely departures
- Ensured strict compliance with safety protocols during all baggage handling and equipment operations.
- Collaborated with team members to maintain a smooth, efficient workflow in a high-pressure, fast paced environment.
Cabin Service Cleaner
Delta Air Lines, Inc
Atlanta, GA
07.2022 - 05.2024
- Removed trash from receptacles and seat pockets and replenished aircraft supplies.
- Vacuumed floors and cleaned aircraft's.
- Cleaned under seats by lifting seat cushions, removing debris, sanitizing, reassembling and arranging seatbelts.
Security Guard Officer
Gsg Protective Services
Los Angeles, CA
01.2019 - 07.2019
- Guarded restricted areas to prevent unauthorized entry.
- Monitored premises and recorded activity in daily officer reports.
- Verified photo IDs and tickets to allow guests passage.
Security Officer
Secure America
Atlanta, GA
09.2017 - 01.2019
- Guarded restricted areas to prevent unauthorized entry.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
- Monitored premises and recorded activity in daily officer reports.
- Verified photo IDs and tickets to allow guests passage.
- Wrote detailed reports regarding daily security activities and notable incidents.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
Retail Sales Associate
Forever 21
Atlanta, GA
09.2017 - 01.2019
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Helped customers by answering questions and locating merchandise.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
- Managed cash register operations using POS system and processed sales and returns.
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
Education
High School Diploma -
Brunswick High School
Brunswick, GA05.2013
Some College (No Degree) -
College of Coastal Georgia
Brunswick, GASkills
- Fluent in Spanish
- Strong Work Ethic
- Excellent Communication Skills
- Greeting Patients and Visitors
- Reception and Information Desk
Languages
Spanish
Native/ Bilingual
Timeline
Ramp Agent
Delta Air Lines
05.2024 - Current
Cabin Service Cleaner
Delta Air Lines, Inc
07.2022 - 05.2024
Security Guard Officer
Gsg Protective Services
01.2019 - 07.2019
Security Officer
Secure America
09.2017 - 01.2019
Retail Sales Associate
Forever 21
09.2017 - 01.2019
High School Diploma -
Brunswick High School
Some College (No Degree) -
College of Coastal Georgia