Andrea Castillo
Indianapolis,IN
Summary
Certified Phlebotomist Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Shoe Department Lead
Kohls Department Store
09.2023 - 12.2023
- Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
- Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects.
- Selected, recommended, and helped obtain or locate merchandise based on customer desires and needs.
- Assembled promotional displays to increase brand awareness and attract customers.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
Shoe Sales Associate
Goodwill
01.2023 - 07.2023
- Operated cash register to process payments and provided receipts to establish proof of transaction.
- Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects.
- Selected, recommended, and helped obtain or locate merchandise based on customer desires and needs.
- Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
Housekeeper
IU Health
01.2022 - 11.2022
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
Education
CBP -NHA - Phlebotomy
Indiana School of Phlebotomy
Indianapolis, IN11.2023
New Beginnings Workforce Development Training Program -
Indianapolis Urban League
Indianapolis, IN01.2023
Customer Service Certification - Certified Business Professional
Indiana Urban League
Indianapolis, IN03.2023
General Education Diploma -
Merced High School
Merced, CASkills
- Interpersonal Skills
- Product Knowledge
- Performance Management
- Multitasking Abilities
- Customer Service
- Attention to Detail
- Problem Solving
- Relationship Building
- Organizational Skills
- Patient Confidentiality
- Medical Testing
- Infection Control
- Data Entry
- Venipuncture
- HIPAA
- Patient Care
Timeline
Shoe Department Lead
Kohls Department Store
09.2023 - 12.2023
Shoe Sales Associate
Goodwill
01.2023 - 07.2023
Housekeeper
IU Health
01.2022 - 11.2022
CBP -NHA - Phlebotomy
Indiana School of Phlebotomy
New Beginnings Workforce Development Training Program -
Indianapolis Urban League
Customer Service Certification - Certified Business Professional
Indiana Urban League
General Education Diploma -
Merced High School