Andrea Cervantes, LVN
Whittier,California
Summary
Passionate and proficient Vocational Nurse with demonstrated experience in clinical settings. Adept at addressing patient needs with compassionate care and attention to detail. Offers strong task prioritization, organizational skills, and patient safety with a caring nature. Proven ability to build strong relationships with patients and their families.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Supervisor
Lucilles Smokehouse BBQ
Montebello, CA
04.2021 - 05.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Server
Lucille’s Smokehouse BBQ
Montebello, CA
04.2018 - 05.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Server
Chili's Bar and Grill
Pico Rivera, CA
06.2007 - 03.2018
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
Associate of Occupational Science in Vocational Nursing -
Stanbridge University
Alhambra, CA06.2024
Associate of Science in General Studies, Science & Mathematics -
Rio Hondo College
Whittier, CA05.2019
Skills
- Phlebotomy
- Leadership
- Data Entry
- Certified Trainer
- Excellent Customer Service
- Exceptional Organization Skills
- Strong Interpersonal Skills
- Team Collaboration
- Medication Administration
- Geriatric Care
Licenses
Licensed Vocational Nurse #744430
Board of Vocational Nursing and Psychiatric Technicians
Certification
- 10/2022, American Heart Association Basic Life Support Provider
- 07/2022, Edu Life Institute Management of Assaultive Behavior
- 03/2020, Phlebotomy Specialists Certified Phlebotomy Technician I
Clinicals
- 06/2024, ALHAMBRA HOSPITAL MEDICAL CENTER, Leadership: demonstrated patient advocacy, assisted charge nurse in care, promoted positive patient outcomes via interdepartmental collaboration.
- 05/2024, WHITTIER HOSPITAL MEDICAL CENTER, Pediatrics: provided child-centered care, interacted with patients and families, collaborated with interdisciplinary team to prioritize child well-being.
- 02/2024, WHITTIER HOSPITAL MEDICAL CENTER, Maternal Newborn: applied focused health assessment and competent care for prenatal and postnatal clients, promoting maternal-infant health.
- 12/2023, ALHAMBRA HOSPITAL MEDICAL CENTER, Medical Surgical: performed blood glucose tests, provided tracheostomy care, suctioning, assisted with wound care, obtained vital signs.
- 10/2023, ALHAMBRA HOSPITAL MEDICAL CENTER, Medical Surgical: obtained and monitored vital signs, changed catheters and gtubes, performed wound dressings, administered medication.
- 06/2023, SAN GABRIEL VALLEY MEDICAL CENTER, Mental Health: performed focused health assessments, utilized therapeutic communication, observed therapy sessions, provided safe environment for patients.
- 06/2023, SAN GABRIEL VALLEY MEDICAL CENTER, Medical Surgical: assisted with patient and wound care, helped with activities of daily living, administered medication, changed g-tubes.
- 02/2023, VERDUGO VALLEY SKILLED NURSING, Skilled Nursing: provided patient care, obtained vital signs and bloodwork, performed head-to-toe assessments, shadowed nurses during daily rounds.
Timeline
Supervisor
Lucilles Smokehouse BBQ
04.2021 - 05.2023
Server
Lucille’s Smokehouse BBQ
04.2018 - 05.2023
Server
Chili's Bar and Grill
06.2007 - 03.2018
Associate of Occupational Science in Vocational Nursing -
Stanbridge University
Associate of Science in General Studies, Science & Mathematics -
Rio Hondo College