Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Andrea Collins

Dothan,AL

Summary

Dynamic business owner with a proven track record at Mrs. Brows, excelling in customer service and financial management. Expert in vendor negotiation, achieving significant profit margin increases. Skilled in regulatory compliance and social media management, ensuring a thriving business environment while maintaining exceptional client satisfaction.

Overview

15
15
years of professional experience

Work History

Owner

Mrs. Brows
Miami, FL
12.2014 - 10.2019
  • Forecasted customer demand to set prices or credit terms for goods or services.
  • Maintained relationships with existing clients by providing superior customer service.
  • Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
  • Oversaw budgeting and financial management.
  • Ensured compliance with local, state, and federal regulations.
  • Maintained social media platforms for business
  • Certified in brows, full-body hard wax, facials, microdermabrasion, dermaplanning, galvaic treatments, chemical peels, skin bleaching, elle-bana lash lift

Wax Specialist

European Wax Center
Coral Gables, FL
06.2008 - 10.2014
  • Responsible for client satisfaction
  • Hair removal
  • Client retention
  • Sanitized tools and equipment between each use according to state regulations.
  • Advised customers on proper skin care techniques and products to enhance their experience.
  • Inventoried, made repeat orders and stocked treatment rooms.
  • Inspected rooms regularly for cleanliness and identified any areas needing attention.
  • Greeted customers and provided excellent customer service.
  • Maintained a clean, safe, and sanitary work environment for clients.

Vice President

PNC Wholesale Electronics
Miami, FL
01.2005 - 01.2007
  • Pickups
  • Delivery
  • Travel
  • Inventory
  • Dealt with vendors
  • Handled finances

Education

Phlebotomy/Venipuncture - Phlebotomy

Universal Phlebotomy Training
Jacksonville, FL
10-2021

Full Specialist - Skin Care

Beauty School of America
Miami, Fl
08-2007

Skills

  • Customer service
  • Financial management
  • Vendor negotiation
  • Regulatory compliance
  • Social media management
  • Inventory management

Accomplishments

  • 5 star rating for pristine body wax per Beauty Expert Advice in Allure Magazine May 2013

Timeline

Owner

Mrs. Brows
12.2014 - 10.2019

Wax Specialist

European Wax Center
06.2008 - 10.2014

Vice President

PNC Wholesale Electronics
01.2005 - 01.2007

Phlebotomy/Venipuncture - Phlebotomy

Universal Phlebotomy Training

Full Specialist - Skin Care

Beauty School of America

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Andrea Collins