- Watching Movies and TV Shows
- Crafting and DIY Projects
- Baking
- Knitting and Crocheting
- Video Gaming
- Drawing and Painting
- Personal Development and Self-Improvement
Andrea Coronado
McAllen,TX
Summary
Dynamic catering server with Las Sisters Catering, renowned for delivering exceptional customer service and building lasting client relationships. Skilled in guest relations management and attentive to detail, I consistently enhanced customer satisfaction by addressing dietary needs and adapting to event changes, ensuring memorable experiences at weddings and corporate events.
Personable and reliable candidate with strong communication skills and positive, upbeat attitude. Possesses understanding of food safety standards and event coordination, combined with ability to handle multiple tasks efficiently. Aiming to contribute to seamless service and memorable guest experiences.
Experienced Las Sisters Catering with 4 years in service industry. Skillfully delivers high-quality service and promote customer loyalty. Dedicated to team and business success.
Overview
3
3
years of professional experience
Work History
Catering Server
Las Sisters Catering
10.2022 - Current
- Assisted in delivering exceptional customer service, addressing guest inquiries and needs promptly.
- Developed strong relationships with clients through effective communication and personalized service delivery.
- Assisted in event setup and teardown, ensuring a smooth transition between functions.
- Provided friendly, courteous service to create memorable moments for guests.
- Demonstrated flexibility in adapting to last-minute changes in menu items, guest count, or event timeline to maintain a high level of service quality.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Responded to guest inquiries and requests promptly and courteously.
- Carried out professional service, retaining polite and friendly approach at all times.
- Increased customer satisfaction by addressing dietary restrictions and providing alternative options when needed.
- Developed rapport with clients through attentive listening and effective communication skills, leading to repeat business opportunities.
- Supported the creation of memorable experiences for guests by delivering exceptional tableside service at weddings, corporate events, and private parties.
Education
Bachelor of Science - Psychology
The University of Texas Rio Grande Valley
Edinburg, TX05-2026
Associate of Arts - Interdisciplinary Arts
South Texas College
McAllen, TX05-2024
Skills
- Guest service
- Exceptional customer service
- Flexible schedule
- Customer service
- Hospitality and accommodation
- Relationship building
- Quality control
- Service prioritization
- Guest relations management
- Positive attitude
- Attention to detail
- Clear communication
- Strong communication skills
Interests
Accommodations'
I am diagnosed with general anxiety and IBS which are chronic illnesses. I am trying to get over my anxiety by putting myself out there and getting new experiences. If possible, I would like to be able to have 5-7 minutes in a isolated place to calm down if I were to have an anxiety attack to gather myself together and provide the best service possible. I also have a chronic illness that affects my bowel movements and would like to know if this location has a restroom available for employees and how that would play into my break times.
Timeline
Catering Server
Las Sisters Catering
10.2022 - Current
Bachelor of Science - Psychology
The University of Texas Rio Grande Valley
Associate of Arts - Interdisciplinary Arts
South Texas College