Andrea Costa
Sterling Heights,MI
Summary
A results-oriented Communications Specialist talented at public speaking, writing, and presentation development. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with the public. Motivated to maintain customer satisfaction and contribute to company success. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
23
23
years of professional experience
Work History
Technical Secretary
Sterling Heights Police Department
03.2020 - Current
- Cater to the needs of the public and various agencies
- Complete a variety of clerical tasks such as data entry, maintaining files and records
- Assist command officers with reports
District Court Clerk
41A District Court
09.2018 - 02.2020
- Served public by assisting with legal questions and documents
- Provided solutions for customer inquiries
- Completed daily data entry tasks
Medical Paraprofessional
Utica Community Schools
Sterling Heights, MI
03.2017 - 09.2018
- Assisted children with medical needs
- Administered insulin for diabetic children
Sales Representative
Self Employed
Sterling Heights, MI
01.2006 - 01.2018
- Conducted over 500 presentations to various size groups
- Trained over 30 new representatives with basic skills needed to start their own business
- Designed and composed various marketing communication materials
Corporate Communications Specialist
SelectCare Inc
01.1997 - 01.2000
- Performed and managed a broad range of activities related to SelectCare’s advertising and internal/external communications
- Developed collateral materials for sales staff
- Produced presentations for sales representatives
- Created, designed, and wrote copy for newsletters, flyers, and advertisements
Public Relations Representative
Visiting Nurse Association
Bingham Farms, MI
01.1994 - 01.1997
- Developed strategies for internal and external communication programs
- Wrote, designed and photographed for four-page monthly employee newsletter
- Composed, wrote and produced educational materials for physicians and discharge planners
- Implemented a full range of media relations and community education campaigns such as flu immunization campaign which was a collaborative effort with a local grocery store chain -20,000 people were immunized in 1997; a ten-fold increase in three years
- Creating presentations for clinical directors
Education
Master of Arts - Communications, Organizational Communication
Wayne State University
Detroit, MI05.1998
Bachelor of Arts - Public Relations
Wayne State University
Detroit, MI05.1994
Skills
- Effective verbal, written, and presenting skills
- Excellent interpersonal skills
- Proficient in Microsoft Word along with some knowledge of Canva
Volunteer at Macomb County Jail
My love and compassion for people led me to an amazing organization called Gateway to Glory ministry. For almost five years I have conducted a monthly devotional lesson with women at the jail. The Jail Ministry exists for the purpose of providing spiritual care to the people incarcerated at the Macomb County Jail. The ministry's hope is that they will become reconciled to God, be involved in a Bible believing local church when they are released, and rehabilitated as productive members of society.
Timeline
Technical Secretary
Sterling Heights Police Department
03.2020 - Current
District Court Clerk
41A District Court
09.2018 - 02.2020
Medical Paraprofessional
Utica Community Schools
03.2017 - 09.2018
Sales Representative
Self Employed
01.2006 - 01.2018
Corporate Communications Specialist
SelectCare Inc
01.1997 - 01.2000
Public Relations Representative
Visiting Nurse Association
01.1994 - 01.1997
Master of Arts - Communications, Organizational Communication
Wayne State University
Bachelor of Arts - Public Relations
Wayne State University
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