ANDREA COVARRUBIAS
Idaho Falls,Idaho
Summary
Salon leadership professional with experience supporting multi-location teams, managing daily operations, and strengthening customer service. Background includes staff training, scheduling, inventory control, and budget oversight in fast-paced salon settings.
Overview
20
20
years of professional experience
Work History
Hearth Lead
Cal Ranch
Ammon, ID
08.2025 - Current
- Listened to customer needs to identify and recommend best products and services.
- Advised customers on product features, pricing, and application needs.
- Reviewed customer requests, resolved questions and defined specifications before completing orders.
Hairstylist
Great Clips
Ammon, ID
12.2024 - Current
- Consulting with guests to assess haircut preferences, delivering tailored services that enhanced customer satisfaction.
- Delivered haircuts following Great Clips service standards and client preferences
- Pursued continuing education and training to stay up to date with new trends and techniques.
Business Development Specialist
Melaleuca
Idaho Falls, ID
07.2023 - 08.2025
- Guided business builders through regulatory compliance with growing their business.
- Supported project follow-up, task updates, and deadline coordination.
- Handled incoming phone calls in a professional manner while providing accurate information about the company's products or services.
Stylist
Sports Clips
Idaho Falls, ID
05.2024 - 12.2024
- Engaged with clients to understand style preferences and haircut expectations, ensuring satisfaction with results.
- Executed haircuts for clients at Sports Clips, applying standard grooming techniques to meet individual client needs.
- Shampooed and conditioned hair for salon treatments, ensuring cleanliness and readiness for styling.
Salon Coordinator
Smart Styles
Rexburg, ID
07.2023 - 12.2023
- Recruited, hired and trained new hires to optimize profitability.
- Streamlined processes by training employees on best practices and protocols.
- Identified resource gaps to support growth initiatives at the location.
- Assumed temporary position to support operational needs and enhance team efficiency.
Stylist
Sports Clips
Clovis, CA
12.2021 - 05.2022
- Executed personalized haircuts for clients at Sports Clips, enhancing client satisfaction and loyalty.
- Kept patrons informed of product specials and new releases, suggesting specialized products to regular patrons best suited to hair needs and preferences.
- Maintained detailed records of client purchases and services, ensuring accuracy and facilitating follow-up services.
Stylist
Supercuts
Fresno, Ca
07.2021 - 11.2021
- Educated clients on proper home hair care maintenance techniques.
- Greeted customers, answered phones and booked appointments.
- Followed Super Cuts salon procedures for guest check-in and service flow.
Salon Manager
JCPenny's
01.2020 - 07.2021
- Oversaw daily salon operations at InStyle, ensuring a smooth workflow and excellent customer service.
- Supervised stylists, assistants, and front desk to ensure seamless service delivery
- Scheduled appointments through salon booking and customer systems to optimize client flow
- Monitored retail product inventory and identified reorder needs to maintain stock availability
Senior District Leader/ Salon Manager/ Stylist
REGIS CORPORATION
07.2006 - 01.2020
- Supported 100+ employees across 4 brands and up to 22 salons at single time.
- Directed district operations for multiple locations across assigned markets.
- Established performance goals and metrics for revenue, P&L, customer service, and customer retention to align team efforts with business objectives.
- Coordinated merchandising, inventory, and promotional execution across stores.
- Managed budgets for each store within the district while ensuring cost controls were in place.
Education
Licensed in the field of Cosmetology -
Bitterroot School of Cosmetology
Hamilton, MT05-2005
Skills
- Inventory management
- Budget management
- Sales tracking
- Customer service
- Staff training
- Team leadership
- Retail merchandising
- Multi-Unit management
- Clear communication
- Conflict resolution
- Attention to detail
- Service quality management
- Customer relations
- Self-motivated
- Multitasking
- Teamwork and collaboration
- Recordkeeping
- Adaptability
- Problem-solving abilities
Timeline
Hearth Lead
Cal Ranch
08.2025 - Current
Hairstylist
Great Clips
12.2024 - Current
Stylist
Sports Clips
05.2024 - 12.2024
Business Development Specialist
Melaleuca
07.2023 - 08.2025
Salon Coordinator
Smart Styles
07.2023 - 12.2023
Stylist
Sports Clips
12.2021 - 05.2022
Stylist
Supercuts
07.2021 - 11.2021
Salon Manager
JCPenny's
01.2020 - 07.2021
Senior District Leader/ Salon Manager/ Stylist
REGIS CORPORATION
07.2006 - 01.2020
Licensed in the field of Cosmetology -
Bitterroot School of Cosmetology