Andrea Coy
New Braunfels,TX
Summary
Experienced in team leadership, operations, and customer service. Always open to adapting to new challenges with a positive attitude. Authorized to work in the US for any employer
Overview
13
13
years of professional experience
1
1
Certification
Work History
Homemaker
02.2023 - Current
- I took the opportunity to stay home and care for my grandson. This is the reason for the gap in work. He is now in school and I am no longer needed and ready to work.
Assistant Manager
TXB Market and Fuel Center
06.2022 - 01.2023
- Maintained cash integrity and processed vendor payments, invoices, and weekly grocery orders.
- Managed shift schedules and ensured proper staffing for daily operations.
- Trained new employees on company policies, procedures, and customer service standards.
- Oversaw inventory control and coordinated with vendors for timely deliveries.
- Supported team members in resolving customer issues and maintaining store standards.
- Assisted with payroll processing and employee orientation.
- Ensured compliance with safety and regulatory requirements.
Logistics Manager
Academy Sports
01.2015 - 12.2020
- Managed team responsible for price changes, signage, and planograms overseeing logistics, productivity, and daily functions.
- Ran freight, truck schedules, and merchandise from truck to sales floor.
- Managed team for E-commerce operations, including curbside pickup and online shipments.
- Trained, coached, and onboarding new hires; worked with HR on promotions and terminations.
- Ensured accurate daily reporting and metrics.
- Created and managed cashier schedules and break times.
- Assisted with firearm sales and compliance procedures.
Supervisor/Ordering Manager
Travel Traders
01.2013 - 12.2015
- Received orders, processed merchandise, and managed invoices for bookkeeping.
- Provided customer service and resolved questions or concerns.
- Maintained inventory and resolved issues with missing shipments.
- Communicated with vendors and authorities for order and service coordination.
- Maintained daily banking and bookkeeping reports.
- Trained and supervised five employees per shift.
Education
High school diploma or GED - undefined
Southside High School
San Antonio, TXSkills
Inventory management
Conflict management
Customer complaint resolution
Planogram implementation
Friendly, positive attitude
Teamwork and collaboration
Certification
- Driver's License
- Present
Languages
English
Timeline
Homemaker
02.2023 - Current
Assistant Manager
TXB Market and Fuel Center
06.2022 - 01.2023
Logistics Manager
Academy Sports
01.2015 - 12.2020
Supervisor/Ordering Manager
Travel Traders
01.2013 - 12.2015
High school diploma or GED - undefined
Southside High School