Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
military service
Timeline
Generic

ANDREA CROWE

Davison,MI

Summary

Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in various care settings. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.

Overview

13
13
years of professional experience
1
1
Certification

Work History

RN Case Manager

HEART TO HEART HOSPICE
10.2018 - Current
  • Educated patients, families and caregivers on healthcare protocols and processes.
  • Managed support services and fostered communication among social workers, therapists, hospital staff, and patients.
  • Collaborated with healthcare leaders and physicians to support and offer resources in performance of duties to maintain high-quality and efficient patient care.
  • Developed and modified patient care plans and assisted interdisciplinary team in identifying client needs and goals to determine priorities of care.
  • Analyzed patient responses to medications, therapies and variances in plans of care.
  • Implemented aspects of patient care under physician orders and sought clarification when needed to promote safety, quality and cost-efficient care.
  • Participated in on-call rotation to ensure continuous patient care
  • Manage a weekly caseload of patients within the community setting, such as private home, assisted living facility, and long term care facility

RN Case Manager

Heartland Hospice
05.2016 - 10.2018
  • Educated patients and caregivers on healthcare protocols and processes.
  • Managed support services and fostered communication among social workers, therapists, hospital staff, and patients.
  • Collaborated with healthcare leaders and physicians to support and offer resources in performance of duties to maintain high-quality and efficient patient care.
  • Developed and modified patient care plans and assisted interdisciplinary team in identifying client needs and goals to determine priorities of care.
  • Analyzed patient responses to medications, therapies and variances in plans of care.
  • Implemented aspects of patient care under physician orders and sought clarification when needed to promote safety, quality and cost-efficient care.
  • Educated family members and caregivers on patient care instructions.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.

RN Manager/Wellness Director

Fostrian Court Assisted Living
09.2015 - 05.2016

Assess, plan, and evaluate care delivery by monitoring resident outcomes
Communicate and coordinate care with physicians, pharmacies, labs, home health, and other services
Managing medications
Ensure accurate resident medication administration and delivery of resident medication and supplies
Monitor and ensure compliance of infection control and universal precautions
Monitor and oversee accurate maintenance of clinical records
Assess, evaluate, and monitor implementations of residents' interdisciplinary plan of care
Generate service plans and service agreements
Conduct move-in nursing assessment, per policies and procedures
Monitor health status of residents on an on-going basis and taking appropriate action for changes in status
Conduct and ensure that mandatory in-services are provided for staff.
Present in-service education programs to staff on assessments, treatments, and nursing care
Recruit, select, train, and supervise wellness staff
Prepare and communicate work schedules and recruit replacement staff in the event of call offs

RN/Registered Nurse Supervisor

Fostrian Manor
03.2011 - 09.2015

Oversight of admissions
Performing nursing health assessments
On-going communication with physicians to coordinate care and report patient health changes
Initiating and implementing care plans
Discharge planning and education
Assist interdisciplinary team members for patient care action planning
Computer documentation
Medicare charting
Medication administration
Wound care: assessment, measurement, initiating treatment plans with physicians
Wound vacs
Tracheostomy care
Gastric tube feedings
IV therapy and PICC lines
Supervise, educate, and mentor Certified Nurse Aid with professionalism and skill
Assignment delegation of Certified Nurse Aid
Preceptor for newly on-boarded RNs and LPNs

Education

Associate of Applied Science - Nursing

Charles Stewart Mott Community College
Flint, MI
12.2001

Skills

  • Care Planning
  • Medication Monitoring
  • Pain Management
  • Wound Care

Accomplishments


Military Service

Branch: Marine Corps

Service Country: United States Rank: Lance Corporal
June 1992 to September 1994 Ground Radio Repairer
Commendations:
Honorable Discharge


Awards:

National Dean's List Honoree

1998 through 1999

Member Phi Theta Kappa National Honor Society
1998 to 2001

Certification

Certifications and Licenses

RN License #4704233752
Expires. 4/17/2025


Healthcare Provider BLS/AED

Expires: 11/4/2025

military service

Branch: Marine Corps

Service Country: United States Rank: Lance Corporal
June 1992 to September 1994 

Ground Radio Repairer
Commendations:
Honorable Discharge

Timeline

RN Case Manager

HEART TO HEART HOSPICE
10.2018 - Current

RN Case Manager

Heartland Hospice
05.2016 - 10.2018

RN Manager/Wellness Director

Fostrian Court Assisted Living
09.2015 - 05.2016

RN/Registered Nurse Supervisor

Fostrian Manor
03.2011 - 09.2015

Associate of Applied Science - Nursing

Charles Stewart Mott Community College
ANDREA CROWE