ANDREA DAVIS
Lindale,TX
Summary
Management professional bringing background, leadership talents, and focus on performance. Continuously reviews work to identify areas of opportunity. Focused on enhancing workflows and procedures to maximize team success.
Overview
16
16
years of professional experience
Work History
Store Team Leader | Trainer
Popshelf - DG
Tyler, TX
01.2023 - Current
- Directed daily operations and supervised a team of 10 associates in a retail store environment.
- Trained, managed and motivated employees to promote professional skill development.
- Assisted senior leadership in planning and implementing strategies to attract customers.
- Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
- Maintained efficient team operations by coordinating effective schedules and employee work assignments.
- Established culture of inspiration and commitment to drive organization's goals and strategies.
- Promoted store brand, mission and values to employees and customers to maintain ideal store atmosphere.
- Successfully prepared 4 Store Team Leaders for their own store opening.
- Helped to create a friendly yet competitive sales mindset amongst other high volume stores across the company.
- Highest volume store in the region in 2024, and one of the top 5 highest volume in the company.
- Developed strategies to maximize sales and profitability.
Store Manager
At Home
Tyler, Texas
06.2018 - 01.2023
- I was responsible for every aspect of the store from operations, to customer service, to merchandising.
- From staffing and team development to being the subject matter expert on departmental reset initiatives, Loyalty goals and driving sales, I have been able to bring our store from a C grade to an A grade store in terms of overall initiatives success.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
Stay at Home Mother
Home
Tyler, Texas
01.2018 - 06.2018
- Took 6 months off to spend more time at home raising my children.
Zone Manager
Walmart
Tyler, Tx
03.2009 - 01.2018
- Held various titles with Walmart such as:
- Zone Manager - Operations (Walmart Supercenter)
- Zone Manager - Entertainment (Walmart Supercenter)
- Department Manager - GM (Neighborhood Market)
- Support Manager - 3rd Shift (Neighborhood Market)
Education
High School Diploma -
Lindale High School
Lindale, Tx05.2006
Skills
- Inventory Management -15 years
- Customer Service -15 years
- Team Building -15 years
- Merchandising -10 years
- Pallet Jack -15 years
- Walk Behind Fork Lift -15 years
- Microsoft365 -10 years
- Oracle -4 years
- Dimensions Timekeeping -2 years
- Multi-tasking -20 years
- Organizational skills -20 years
- Time Management -15 years
- Social media marketing - Facebook Groups
- District reporting - 8 years
- Brand awareness - 7 years
- Coaching and mentoring - 15 years
- Peer mentoring - 2 years
Timeline
Store Team Leader | Trainer
Popshelf - DG
01.2023 - Current
Store Manager
At Home
06.2018 - 01.2023
Stay at Home Mother
Home
01.2018 - 06.2018
Zone Manager
Walmart
03.2009 - 01.2018
High School Diploma -
Lindale High School