Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andrea Rundle

Monticello,IA

Summary

Dynamic entrepreneur and seasoned instructor with a proven track record in small business operations and client service excellence, notably at Fitnit Custom Designs & Apparel. Expert in relationship building and project management, I've driven business growth through strategic market analysis and fostered community engagement in gymnastics. Skilled in customer relations and business management, I consistently deliver outstanding client satisfaction and operational success.

Overview

15
15
years of professional experience

Work History

Owner

Fitnit Custom Designs & Apparel
09.2013 - Current

I own and operate my own apparel screen printing/design business. I work with clients to create the best design possible for their clothing selections. I work with clients from start to finish starting with what they are interested in, the design process, ordering the items they are looking for, applying the designs to the apparel, creating an invoice, collecting payment, and preparing the order for delivery to the client.

  • Formulated comprehensive business strategies by analyzing market trends and customer needs.
  • Identified new business opportunities with in-depth market research and competitor analysis.
  • Monitored cash flow for maintaining financial health and supporting business investments.

Lead Instructor

Almost Famous Dance Gymnastics & Cheer
08.2010 - Current

I teach students ages 2-18 in gymnastics and cheerleading. I also have entered registrations, worked in the office helping with backend duties, & answering client phone calls. I work closely with all or families to ensure I am providing the best possible coaching to each of my students.

  • Facilitated group activities that fostered teamwork and camaraderie among students of various skill levels.
  • Stayed current on industry trends and coaching methods through ongoing professional development opportunities.
  • Organized successful gymnastics events showcasing students'' skills, boosting program visibility within the community.

Head Cashier

Menards
06.2013 - 09.2015
  • Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
  • Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
  • Educated employees on register use, merchandising, and customer service.
  • Provided exceptional customer service by promptly resolving issues and fostering positive relationships with patrons.
  • Assisted customers by answering questions and fulfilling requests.

Education

No Degree - Graphic Design & Marketing

University Of Dubuque
Dubuque, IA

No Degree - Graphic Design & Marketing

Kirkwood Community College
Cedar Rapids, IA

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Client service
  • Project management
  • Business management

Timeline

Owner

Fitnit Custom Designs & Apparel
09.2013 - Current

Head Cashier

Menards
06.2013 - 09.2015

Lead Instructor

Almost Famous Dance Gymnastics & Cheer
08.2010 - Current

No Degree - Graphic Design & Marketing

University Of Dubuque

No Degree - Graphic Design & Marketing

Kirkwood Community College
Andrea Rundle