Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Andrea DeGarmo

Susanville,CA

Summary

Detail-oriented medical receptionist with more then 3 years experience performing basic clerical tasks to keep office running smoothly. Organized and meticulous individual with outstanding phone demeanor and etiquette paired with deep knowledge of medical terminology. Collaborative team player dedicated to helping patients and staff.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Cook Coordinator

Lassen County Sheriff's Office
Susanville, CA
08.2024 - 12.2024
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Adhered to food safety standards when storing and preparing foods.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Utilized commercial culinary equipment and supervised inmate workers who helped with food preparation and serving.
  • Apportions meals based on recipe and uses applicable serving instruments.
  • Plans and instructs cooking activities for inmates and incarcerated youth on cooking tasks.
  • Monitored and keeps written or electronic record of temperature for food safety.
  • Completed reports related to inmates and employees pertaining to incidents/injuries.
  • Planned, instructed, and assigned cooking activities and tasks related to food service within the correctional facility.

Restaurant Waiter

Micks Big Bite
Susanville, CA
12.2021 - 05.2022
  • Greeted customers, provided menus and answered questions about menu items.
  • Assisted guests with making food and beverage selections.
  • Took accurate food and drink orders, using a POS or cash purchases.
  • Presented menus, answering questions, and making recommendations.
  • Communicated order details to the kitchen staff.
  • Carried dirty plates, glasses and silverware to kitchen for cleaning.
  • Performed many duties such as a dish washer and delivery driver when needed.
  • Delivered orders to customers in a timely manner with all the needed items.
  • Cleaned and sanitized eating area and work station.

Cashier

Diamond Mountain Mini Mart
Susanville
12.2018 - 03.2020
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Maintained a cleaned organized work environ by completing daily cleaning tasks
  • Prepped food in the morning and lunchtime in a timely manner.
  • Opened and closed cash register/POS system by performing tasks such as counting cash, separating charge slips, coupons, vouchers and balancing cash drawer.
  • Stocked shelves and marked prices on shelves and items.
  • Scanned, received and restock items that were delivered and in back storage.

Medical Receptionist

Lassen Indian Health Center
Susanville, CA
08.2018 - 08.2019
  • Greeted and checked in patients, updating patient information in computer system.
  • Verified insurance coverage for appointments and collected co-payments as required.
  • Scheduled patient appointments, verifying accuracy of appointment times with providers.
  • Collected, sorted, and distributed mail, messages and courier deliveries.
  • Used many software programs such as RPMS, Dentrix and Moonwalk.
  • Completed duties as a receptionist such as answering multiple telephone lines, data entry, running insurances, receiving/ processing co-payments.
  • Called and ran different insurances before scheduled appointments.
  • Assisted patients with filling out forms and answering their questions.
  • Filed/updated patients medical records and other documents by Rpms system and scanning in documents.
  • Any other duties that were assigned such as working in both Dental and medical departments.

Education

High School Diploma -

Fairview High School
Chico, CA
06-2008

Skills

  • Customer Service
  • POS System Operations
  • Medical billing and coding
  • Various computer knowledge: Microsoft, Excel, EHR, Rpms, Moonwalk, Dentrix etc
  • Typing and filing
  • Insurance Verification
  • Medical Billing
  • Patient Registration
  • Patient Scheduling
  • HIPAA Guidelines

Certification

  • Fema Certificate
  • Information System Secuirty Awarness Certificate
  • BMW Scheduling-Creating appointments Computer based Training

Timeline

Cook Coordinator

Lassen County Sheriff's Office
08.2024 - 12.2024

Restaurant Waiter

Micks Big Bite
12.2021 - 05.2022

Cashier

Diamond Mountain Mini Mart
12.2018 - 03.2020

Medical Receptionist

Lassen Indian Health Center
08.2018 - 08.2019

High School Diploma -

Fairview High School

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