Michael Mackintosh
Wegmans
Asbury Park,NJ
14
years of professional experience
Culinary professional with a proven track record at Wegmans, excelling in food safety, food quality, and customer service. Expert in wok cooking and kitchen organization, I enhanced team productivity and improved customer satisfaction through effective communication and strategic planning. Committed to fostering a collaborative environment while achieving operational excellence.
Work History
Cook/Coordinator
8 Years 4 Months- As a member of the Asian Wokery team, I was tasked with opening, operating, and maintaining the hot food bars during lunch and dinner service.
- Other duties included filling and maintaining our Asian prepared cold food cases, maintaining food safety standards for properly cooking and chilling the food.
- Coordinated daily operations to ensure efficient workflow and resource allocation.
- Maintained inventory records, ensuring accurate stock levels and timely replenishment.
- Supported training initiatives for new team members, enhancing onboarding experience.
- Monitored compliance with food safety regulations.
- Facilitated team meetings to align goals and address operational challenges effectively.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to. Examples include fulfilling catering orders as they come in, and beginning hot food service at specific times.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
- Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
Owner/Operator
5 Years 10 Months- Developed and implemented curriculum for various martial arts programs, including kickboxing and Israeli self-defense for adults, and karate/ kickboxing for children aged 6+.
- Managed daily operations, ensuring adherence to safety protocols and quality standards.
- Enhanced student retention through personalized engagement strategies and feedback systems.
Education
High School Diploma
Skills
Customer service
Wok cooking
deep frying
grilling
roasting
searing
steaming
sautéing
Cleaning and organization
Time management
Kitchen organization
mise en place
Strong attention to safe food handling procedures
Hospitality and service industry background
Food presentation: daily hot food bars
and cold prepared foods cases
Contamination prevention
Food waste reduction
Performance improvement
Timeline
Cook/Coordinator
Wegmans
04.2018 - CurrentRead More
Owner/Operator
East Coast Martial Arts
06.2012 - 04.2018Read More
Middletown HS North
High School Diploma
Read More