Angela Haugen
Mora,MN
Summary
Ambitious, career-focused job seeker, anxious to obtain employment to help launch career while achieving company goals.
Hardworking professional bringing detail-oriented approach to food preparation and handling. Reliable individual possessing excellent communication and problem-solving strengths.
Punctual professional experienced in following menus and recipes to prepare quality food. Polished in setting up and cleaning equipment for daily food preparation and helping manage supplies. Excellent multitasker recognized for supporting successful kitchen operations.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
27
27
years of professional experience
Work History
Cook Coordinator
Department of Corrections Willow River/Moose Lake
Moose Lake, Minnesota
2025.05 - Current
- Prepared meals according to recipes and presentation standards.
- Maintained cleanliness and organization of kitchen areas and equipment.
- Assisted in inventory management and restocking of kitchen supplies.
- Collaborated with team members to ensure timely meal service.
- Monitored food safety procedures to maintain health regulations.
- Developed daily specials based on seasonal ingredients and customer preferences.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Followed established procedures and requirements for safe food handling, storage and service.
- Used standardized recipes and other instructions to prepare food.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Managed portion control using correct utensils during preparation and plating.
- Coordinated orders to expedite food from kitchen according to cook time and delivery time.
- Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
- Tasted all prepared dishes in order to check flavorings, texture and presentation prior to serving them to customers.
- Monitored temperatures of prepared food and cold-storage areas.
- Handled advanced thawing and food pre-preparation for upcoming meals.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
- Maintained accurate records of project documentation and shared resources among teams.
- Managed day-to-day operations of the department including scheduling tasks and assigning duties.
- Resolved customer complaints in a timely manner while upholding company standards.
- Delegated work to staff, setting priorities and goals.
- Reviewed employees' work to check adherence to quality standards and proper procedures.
PCA
Best Care MN
2024.10 - Current
- Provided personal care assistance to elderly and disabled individuals in their homes, including bathing, dressing, grooming, transferring, toileting and feeding.
- Assisted clients with medication management by reminding them to take medications on time as prescribed by the doctor.
- Maintained accurate records of client care services provided on a daily basis.
- Performed light housekeeping duties such as changing bed linens, doing laundry, washing dishes and vacuuming carpets.
- Accompanied clients to doctor's appointments and outings when necessary.
- Collaborated with family members and other healthcare professionals to develop individualized care plans for each patient's needs.
- Provided emotional support and companionship to elderly clients experiencing loneliness or depression.
- Transported clients from one location to another in an efficient manner.
- Managed household duties such as grocery shopping and errand running for clients who are unable to do so themselves.
- Answered questions from family members regarding patient's condition or care plan.
- Administered medications orally or topically as directed by physician orders.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Performed minor housekeeping tasks to keep patient areas clean and sanitized.
Door Dash
Independent Contractor
2024.02 - 2026.04
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Delivered products to customer locations on time.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Line Cook
Grand Casino Hinckley
2024.08 - 2024.10
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
- Cleaned food preparation areas, cooking surfaces, and utensils.
- Stocked and restocked kitchen supplies as needed.
- Operated various kitchen appliance such as a blender, oven, grill, or stand mixer.
- Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.
- Organized the storage area to ensure that all necessary items were readily accessible.
- Performed basic knife skills such as dicing onions or slicing meats.
- Followed health and safety standards to ensure safe working environment for employees and customers alike.
- Maintained accurate records of daily production sheets including waste logs.
- Communicated effectively with other staff members regarding orders and menu changes.
- Ensured that all dishes were prepared according to recipe specifications.
- Plated dishes according to restaurant presentation standards before delivering them to customers.
- Inspected equipment for cleanliness prior to use every shift.
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
- Cooked multiple orders simultaneously during busy periods.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
- Set up workstations with needed ingredients, utensils and cooking equipment.
- Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils and glassware.
- Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
- Carried pans and trays of food to and from work stations, stove and refrigerator.
- Replenished food items from inventory and rotated ingredients.
- Handled advanced thawing and food pre-preparation for upcoming meals.
- Portioned food onto plates, added garnishes and sauces and handed off to wait staff for serving.
- Reviewed recipes to determine exact measurements and ingredients to create dishes.
Resident Advocate
Recovering Hope Treatment Center
2024.04 - 2024.06
- Conducted outreach activities to educate tenants on their rights and resources available to them.
- Provided support to residents in the form of crisis intervention, advocacy, and referrals.
- Maintained accurate records of all interactions with clients including notes from meetings or phone calls.
- Documented observations of mental and physical health to report updates to supervisor.
- Responded to needs and concerns of residents and visitors.
- Enforced state and federal regulations as well as company policies and procedures for strict compliance.
- Transportation for residents to and from medical appointments/detox
- Resident support.
- Rounds. Ensuring all residents were accounted for.
- Front desk duties. Answering the phone, taking messages, intake of residents mail, checking incoming packages and baggage and watching cameras
- Cleaning dining area.
- Restocking snack/breakfast items
- Organizing activities
- De escalating potentially violent situations between residents
- Proper documentation
ULP
Signe & Olivias LLC
2010.06 - 2012.01
- Cared for clientele w Memory Cares.
- Provided assistance to patients with activities of daily living such as bathing, dressing, grooming and eating.
- Assisted in the implementation of care plans for individual patients under the direction of a registered nurse or physician.
- Administered medication and treatments as prescribed by medical staff.
- Monitored vital signs such as blood pressure, pulse, temperature and respiration rate.
- Observed and documented changes in patient's condition including physical and emotional well-being.
- Reported any changes or concerns to supervising nurse or physician promptly.
- Communicated effectively with patients, families, physicians and other healthcare professionals.
- Helped patients maintain their independence while providing support when needed.
- Performed basic nursing skills such as wound care, catheter care and ostomy management.
- Provided emotional support to those requiring end-of-life care.
- Maintained a clean and safe environment for all patients according to health regulations standards.
- Responded quickly in emergency situations following established
- Answered call lights promptly in order to meet patient needs in a timely manner.
- Maintained clean and well-organized environment for client happiness and safety.
- Improved patient outlook and daily living through compassionate care.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Tracked and reported clients' progress based on observations and conversations.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Helped residents walk with or without self-help devices.
- Used mobility devices to transport patients.
- Observed and reported unusual symptoms and changes to charge nurse.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Built strong and trusting rapport with clients and loved ones.
- Monitored health and well-being of clients and reported significant health changes.
- Greeted, guided and offered assistance to patients and visitors.
- Restocked supplies and cleaned equipment between patients.
- Used wheelchairs to transport patients around facility and to and from vehicles.
- Provided companionship, and organized activities
- Working Diabetic Cares
- Understood and followed oral and written directions.
- Proper documentation daily as per the State.
ULP
Signe & Olivias, LLC
2009.05 - 2010.08
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Assisted with personal care activities, such as bathing, dressing and grooming.
- Provided companionship and monitored health condition of clients.
- Prepared meals and snacks according to prescribed diets.
- Collected information about conditions and treatment plans from caregivers, nurses, and doctors.
- Helped clients move in bed, stand or walk using proper body mechanics techniques.
- Changed bed linens and maintained a clean living environment for the client's safety.
- Administered medications as instructed by physician or nurse practitioner.
- Answered patient calls promptly, providing assistance or referring them to appropriate personnel when needed.
- Reported any changes in the client's physical or emotional condition to supervisor immediately.
- Monitored vital signs such as temperature, pulse rate, blood pressure .
- Engaged patients in recreational activities such as reading books or playing games.
- Maintained confidentiality of patient information at all times as per HIPAA regulations.
- Provided emotional support to clients dealing with chronic illnesses or end-of-life situations.
- Assisted clients with bathing, dressing and incontinence care.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Improved patient outlook and daily living through compassionate care.
- Helped client with medication self-administration.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Tracked and reported clients' progress based on observations and conversations.
Direct Care Staff Member
Community Living Options
2005.06 - 2008.12
- Provided personal care to clients, such as bathing, dressing and grooming.
- Assisted with medication administration and documentation of treatments.
- Monitored vital signs including blood pressure, temperature and pulse rate.
- Encouraged socialization among clients through recreational activities.
- Ensured safety of all clients in accordance with facility regulations.
- Performed housekeeping tasks, such as changing linens and cleaning rooms.
- Communicated effectively with other members of the healthcare team.
- Transported clients to medical appointments or other destinations as needed.
- Maintained accurate records and reports related to client care activities.
- Assessed changes in physical or mental condition and reported findings to supervisor.
- Promoted a positive environment that respects the dignity of residents and clients.
- Utilized appropriate techniques when dealing with challenging behaviors.
- Provided emotional support and encouragement to clients during difficult times.
- Participated in training programs as required by state licensing regulations.
- Responded promptly to emergency situations involving client health or safety.
- Documented client progress and services performed, reporting changes in client condition to manager or supervisor.
- Administered medications or treatments as directed by physician or nurse.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Assisted individuals in development of social skills to become integrated in community.
- Advocated for disabled individuals to foster communication and self-expression and achieve goals.
- Assisted clients with maintaining good personal hygiene.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Built strong and trusting rapport with clients and loved ones.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
Prep Cook
Mustangs Steakhouse
2000.08 - 2001.08
- Stocked kitchen with necessary supplies, including food items and utensils.
- Operated grills, ovens and other kitchen equipment as required for meal preparation.
- Assisted in serving meals to customers as needed.
- Heated sauces, soups and gravies according to specified methods.
- Discarded spoiled food items immediately following established procedures.
- Cleaned and sanitized work areas and equipment to ensure food safety standards.
- Inspected finished dishes for quality assurance purposes.
- Prepared ingredients for use in cooking, such as washing, peeling, cutting and slicing vegetables.
- Communicated effectively with fellow staff members regarding meal preparations.
- Ensured that all dishes were prepared correctly by tasting them before serving.
- Measured ingredients accurately using measuring cups and spoons.
- Kept the kitchen area clean at all times during shifts.
- Cooked meats, fish, poultry or other foods using various methods such as baking, frying or grilling.
- Checked freshness of food and ingredients prior to use.
- Seasoned cooked dishes properly before serving them.
- Adhered strictly to safety regulations while handling sharp knives or operating machinery.
- Trained new employees on proper techniques of preparing meals safely.
- Organized and labeled stock of ingredients to maintain needed inventory levels.
- Measured and weighed food items to comply with portion requirements.
- Operated grills and steamers to prepare vegetables, potatoes, rice and meats.
- Grilled and deep fried various foods from meats to potatoes.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
- Made meals in accordance with company standards and requirements.
- Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
- Checked completed orders for correct quantity and quality.
- Distributed food to service staff for prompt delivery to customers.
Pizza Cook/Main Grill Cook
Pizza Pub
1999.01 - 2000.08
- Prepared ingredients such as dough, sauce, and toppings for pizzas.
- Operated slicers, mixers, grinders, and other kitchen equipment following safety protocols.
- Trained new staff members on proper techniques for making various types of pizza.
- Assisted with stocking shelves with ingredients needed for pizza preparation.
- Placed prepared pizzas into the ovens to bake according to specified times and temperatures.
- Adhered to all health regulations regarding food storage and preparation.
- Complied with health department rules regarding sanitation practices in the kitchen.
- Checked food quality and freshness of ingredients used in preparing pizzas.
- Stored food items correctly in designated containers and storage areas.
- Maintained accurate records of supplies received and used on a daily basis.
- Inspected finished products for quality assurance before serving customers.
- Ensured that all recipes were followed accurately when making pizzas.
- Kept work area clean by sweeping floors, washing surfaces, and disposing of trash.
- Responded quickly to customer orders while maintaining product quality standards.
- Weighed out portions of ingredients required for each type of pizza ordered.
- Notified managers when supplies were running low so they could be replenished.
- Organized food preparation stations and regularly replenished supplies.
- Created from-scratch pizza dough daily in large quantities following authentic Italian recipe.
- Cut pizzas using rocking pizza cutter tool.
- Placed completed orders at pick-up counter and alerted customers to retrieve items.
- Operated large-volume cooking equipment to grill, bake and fry food items quickly for customers.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Unloaded delivery trucks to place food items and ingredients in designated space in restaurant.
- Responded promptly and courteously to guest inquiries and complaints.
- Grilled vegetables such as onions, peppers and mushrooms for burgers and sandwiches.
- Cleaned and organized grilling area, stocked supplies, and prepared food items to order.
- Cooked hamburgers, hot dogs, chicken breasts, steaks, fish fillets and other meats according to recipes or customer specifications.
- Performed closing duties such as organizing leftovers into containers for refrigeration or disposal, cleaning grills, and emptying grease traps.
- Inspected equipment daily for cleanliness and functionality prior to use.
- Safely operated ovens, grills, and other kitchen equipment to minimize accidents.
- Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
- Helped other staff members complete job tasks during peak times to keep kitchen running efficiently.
- Checked quality of food products to meet high standards.
Education
Ogilvie High School
Ogilvie, MN2003-06
Skills
- Calm Under Pressure
- Verbal Communication
- Task Prioritization
- Troubleshooting
- Communication
- Basic Math
- Dependable and Responsible
- Quality Assurance
- Organizational Skills
- First Aid/CPR
- Excellent Communication
- Teamwork and Collaboration
- PPE use
- Attention to Detail
- Critical Thinking
- Food presentation
- Sanitation practices
- Portion control
- Customer service
- Time management
- Problem solving
- Effective communication
- Food handler certification
- Nutrition awareness
- Contamination prevention
- Food storage
- Allergen awareness
Education and Training
Ogilvie, MN
Contact
Mora, MN 55051
Timeline
Cook Coordinator
Department of Corrections Willow River/Moose Lake
2025.05 - Current
PCA
Best Care MN
2024.10 - Current
Line Cook
Grand Casino Hinckley
2024.08 - 2024.10
Resident Advocate
Recovering Hope Treatment Center
2024.04 - 2024.06
Door Dash
Independent Contractor
2024.02 - 2026.04
ULP
Signe & Olivias LLC
2010.06 - 2012.01
ULP
Signe & Olivias, LLC
2009.05 - 2010.08
Direct Care Staff Member
Community Living Options
2005.06 - 2008.12
Prep Cook
Mustangs Steakhouse
2000.08 - 2001.08
Pizza Cook/Main Grill Cook
Pizza Pub
1999.01 - 2000.08
Ogilvie High School