Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Andrea Desvignes

Central Islip,ny

Summary

Looking to expand my skills in a office setting. Want to be able to learn and grow with a business.

Professional and experienced sales professional prepared for this role. Strong focus on team collaboration and achieving results. Known for flexibility, reliability, and effective communication. Skills include customer service, inventory management, and sales techniques. Employers value problem-solving abilities and positive attitude.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Sales Assistant

Positive Promotions Inc.
02.2023 - 05.2025
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Built strong relationships with customers, fostering loyalty and repeat business.
  • Provided personalized recommendations based on customer needs to boost sales and satisfaction levels.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Resolved customer issues swiftly by collaborating with team members and leveraging resources effectively.

Administrative Assistant

AEMG
11.2022 - 01.2023
  • I answered phone calls and responded to voicemails and emails. I worked with Microsoft Word, Excel, and PowerPoint. I also worked with CRM. I did a lot of filing. I scheduled interviews and appointments. All of my duties consist of me using a phone or a computer. Worked very well and diligent when using Microsoft. Had to use great communicative skills when scheduling podcast appointments for the customers. Also I made phone calls to remind the customers of their podcast time.

Direct Support Professional

TEMP AND STAFF AGENCY
10.2020 - 11.2022
  • I worked with adults with developmental disabilities helping to obtain purposeful and independent lives. Spend the day with the people I support with encouraging, mentoring, and coaching them to achieve their goals. I spend my day in a variety of settings making memories with our individuals. By following the Individual Support Plan with the day hab goals, while also working on social and communication skills.
  • Enhancing independence by assisting with daily hygiene and personal care.
  • Foster a true sense of pride in the people we support, by teaching them to navigate daily living activities and helping them achieve and recognize their want and needs.
  • Completing daily data that pertains with the work and data of each goal, achievement of lack thereof.

Professional Basketball Player

Euro pro basketball
08.2016 - 06.2020
  • Played professional basketball overseas.

Education

HIGH SCHOOL DIPLOMA -

DEER PARK HIGHSCHOOL
06.2012

Skills

  • Microsoft Word
  • Critical Thinking
  • Communication skills
  • CPR 1 st aid certified
  • Scheduling appointments
  • Organizational know- how
  • Knowledge of Pcare
  • Microsoft Excel
  • Scheduling meetings
  • People skills
  • Creativity
  • Answering outgoing and incoming calls
  • Microsoft Powerpoint
  • Problem-solving abilities
  • Collaboration talent
  • Problem Solving
  • Interpersonal Skills
  • SCIP certified
  • Goal oriented
  • Relationship building
  • Processing payments
  • Complex Problem-solving
  • Typing
  • 75 words per min (maybe more)

Certification

  • CPR Certification
  • First Aid Certification

Timeline

Sales Assistant

Positive Promotions Inc.
02.2023 - 05.2025

Administrative Assistant

AEMG
11.2022 - 01.2023

Direct Support Professional

TEMP AND STAFF AGENCY
10.2020 - 11.2022

Professional Basketball Player

Euro pro basketball
08.2016 - 06.2020

HIGH SCHOOL DIPLOMA -

DEER PARK HIGHSCHOOL

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