Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Andrea Diaz

Summary

Reliable Front of House Employee with demonstrated experience in hospitality and service industry. Strengths include exceptional customer service, effective communication skills, and ability to handle high-pressure situations with grace. Contributed significantly to overall guest satisfaction and positive dining experiences in previous roles.

Overview

3
3
years of professional experience

Work History

Front of House Employee

Smalls Sliders
Midland
02.2026 - 04.2026
  • Greeted customers warmly, fostering a welcoming atmosphere and enhancing overall dining experience.
  • Took and processed customer orders accurately, ensuring efficient service and customer satisfaction.
  • Handled cash register operations and managed payment transactions, contributing to smooth transaction flow.
  • Maintained cleanliness and organization of dining area and kitchen.
  • Assisted in food preparation and assembly of slider dishes.

Cashier

Wall Street Cocina
Midland
03.2025 - 10.2025
  • Processed customer transactions quickly and accurately at busy restaurant.
  • Used suggestive selling techniques to promote add-on sales.
  • Assisted customers with menu selections and answered their questions promptly.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

Host

Luigi’s
Midland
01.2023 - 02.2024
  • Greeted and seated guests, ensuring a welcoming atmosphere.
  • Organized waiting lists during peak times to optimize guest flow.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Collaborated with kitchen staff to ensure timely meal preparation.
  • Balanced cash drawers at the end of each shift.

Education

Midland Senior High School
Midland, Texas

Skills

  • Money handling
  • Customer service
  • Foreign language skills
  • Clear communication
  • Register operation
  • Cleaning and sanitation
  • Order taking
  • Time efficient

Languages

English
Professional
Spanish
Native/ Bilingual

Timeline

Front of House Employee

Smalls Sliders
02.2026 - 04.2026

Cashier

Wall Street Cocina
03.2025 - 10.2025

Host

Luigi’s
01.2023 - 02.2024

Midland Senior High School
Andrea Diaz