Andrea Dominguez
Marietta,GA
Summary
Dynamic professional with extensive experience in management and dental assisting, including a successful tenure at Nuevos Amigos. Proven ability to enhance customer satisfaction through exceptional service and effective team coaching. Skilled in patient education and instrument sterilization, with a strong commitment to maintaining high standards in health and safety. Bilingual in English and Spanish.
Overview
15
15
years of professional experience
Work History
Manager
Nuevos Amigos
Canton , GA
12.2020 - Current
- Resolved problems or concerns to satisfaction of involved parties.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
- Performed regular maintenance checks on equipment to ensure proper functioning.
- Assisted staff by serving food and beverages or bussing tables.
- Complied with health, sanitation and liquor regulations by clearly communicating and reinforcing standards and procedures to employees.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Trained new employees to perform duties.
- Delegated work to staff, setting priorities and goals.
- Provided excellent customer service to ensure satisfaction.
Dental Assistant
Pine Mountain Dental Care of Kennesaw
Kennesaw, GA
11.2019 - 12.2020
- Educated patients on proper oral hygiene techniques and preventive care measures.
- Taught patients how to properly brush and floss for optimal dental health.
- Assisted with the placement of implants and orthodontic treatments.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Applied sealants and protective coatings to teeth to protect enamel and prevent cavities.
- Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
- Took digital X-rays of teeth using radiographic equipment.
Dental Assistant
Marietta Dental Office
Marietta, GA
03.2019 - 10.2019
- Assisted the doctor in providing dental treatment to patients, including taking patients' medical histories and vital signs.
- Performed basic laboratory tasks, such as pouring impressions and trimming models.
- Established clean, sterile and welcoming environment for patients.
- Took digital X-rays of teeth using radiographic equipment.
- Assisted the doctor chairside with maintenance cleaning and corrective procedures, such as fillings and root canals.
Waitress
El Nopal Family Mexican Restaurant
Marietta, GA
01.2010 - 02.2019
- Greet guests and accompany them to their tables.
- Explain various dishes on the menu to guest and make menu recommendations if desired.
- Managed tables and served customers with the hospitality treatment one deserves.
- Cleared tables and set them before and after the guests left.
- Prepared and mixed beverage's as required.
- Prepare list of overall meal costs along with sales tax.
- Refilled my stations, silver ware, condiments, napkins, etc.
Education
Dental Assistant Certificate with Dental Radiology -
Dental Staff School
Marietta, GANovember 2018
Cosmetology Certificate -
Toni & Guy Hairdressing Academy - Marietta, GA
Marietta, GAMay 2014
Skills
- ServSafe
- Customer service
- Bi-lingual (English & Spanish)
- Patient relations & education
- Procedure preparation
- Records management
- Instrument sterilization
- 4-Handed Dentistry
- Film & Digital X-ray
- Appointment scheduling
- Staff Support
- Dentrix & Eaglesoft systems
- Hard Working
Timeline
Manager
Nuevos Amigos
12.2020 - Current
Dental Assistant
Pine Mountain Dental Care of Kennesaw
11.2019 - 12.2020
Dental Assistant
Marietta Dental Office
03.2019 - 10.2019
Waitress
El Nopal Family Mexican Restaurant
01.2010 - 02.2019
Dental Assistant Certificate with Dental Radiology -
Dental Staff School
Cosmetology Certificate -
Toni & Guy Hairdressing Academy - Marietta, GA
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