Andrea Douglas
P.O Box 471895 District Heights,MD
Summary
Seasoned Senior Staff Accountant & Human Resource Professional with over four years of experience in financial reporting and HR administration. Proficient in managing payroll, contracts, vendor relationships, and staff inquiries utilizing online tools such as QuickBooks, Paylocity, and HRIS. Demonstrates a strong ability to ensure accuracy and compliance in accounting and HR processes while fostering collaborative relationships across departments.
Overview
20
20
years of professional experience
Work History
Senior Staff Accountant & HR Business Partner
Jesuit Refugee Service/USA
05.2024 - 07.2025
- Review and process employee expense reimbursements, check requests, and invoices before approval; collaborate closely with staff to make sure the accounting codes are accurate; ensure all backup documents are complete; manage and process all temporary JRS-USA staff payroll in the computerized system.
- Process all new hire paperwork, following up as required to ensure that all documentation is completed and accurate before the new employee's start date, as outlined in the new hire checklist.
- Manage and approve staff expenses in Tallie, communicating and following policy limits, and correcting categorizations and cost centers.
- Manage vendor relationships and the resolution of billing issues.
- Manage employment agreements, vendor contracts (ie. benefit providers, recruitment agencies)
- Track expiration dates and renewal terms to avoid compliance gaps.
- Initiates, drafts, negotiates agreements; streamline workflow approvals, execution (e-signatures) and monitoring contract agreements.
- Ensures adherence to local labor laws, data protection and tax regulations regarding worker classification.
- Serves as a key resource for staff inquiries related to payroll, benefits, and other HR matters.
- Oversees payroll, pay increases, bonuses, and incentives, ensuring timely and accurate processing for all staff, along with providing notice for timecard discrepancies and infractions (violations).
- Train and provide an overview and assistance to new and existing employees on how to navigate online systems, track user accounts, and access, and provide password management and communication support.
- Assist employees with navigating benefits administration and managing benefits, including adding/terminating benefits and reconciling benefits bills/invoices. Serves as a liaison with the benefits broker and staff to handle questions on coverage and billing.
- Manage insurance renewals and benefits, working with leadership to ensure employees are supported.
- Generate monthly recurring invoices and reports.
- Reconciles the company vendor and procurement credit cards & monthly corporate credit cards, and bank reconciliations.
- Process all employees' record changes within the HRIS.
- Coordinate with leadership pertaining to financial (budgets) and HR insights to support the growth and strategic planning of the organization.
- Ensure compliance with internal policies and regulatory requirements, working closely with the team to maintain clear financial and HR processes. Maintain and manage accounting and HR files and archives, according to the retention policy.
- Conduct weekly cash and check deposits (donations) in close collaboration with the JRS/Development Team.
- Assist in monthly and year-end closing processes, including preparation of journal entries. Assist with annual audits with the preparation of annual tax statements, W-2, (Form 990), and Form 1099.
- Complete I-9 and E-Verify compliance within 3 days of new hire start date, coordinate the employment verifications, and background check process for all new hires; communicate via phone and email between new hires, hiring managers, and others involved in the onboarding process.
- Assist with employees' performance process, which entails performance reviews.
- Coordinate (annual) open enrollment meetings and provide benefit information to employees.
- Provide guidance and support to all staff on employee relations matters that entail performance management, disciplinary actions, and conflict resolution.
- Investigate and resolve staff complaints professionally and timely under the direction of the HR Director.
Staff Accountant & Human Resource Associate
Jesuit Refugee Service USA
05.2021 - 05.2024
- Review and process employee expense reimbursements, check requests, and invoices before approval; collaborate closely with staff to make sure the accounting codes are accurate; ensure all backup documents are complete; manage and process all temporary JRS-USA staff payroll in the computerized system.
- Process all new hire paperwork, following up as required to ensure that all documentation is completed and accurate before the new employee's start date, as outlined in the new hire checklist.
- Manage and approve staff expenses in Tallie, communicating and following policy limits, and correcting categorizations and cost centers.
- Manage vendor relationships and the resolution of billing issues.
- Manage employment agreements, vendor contracts (ie. benefit providers, recruitment agencies)
- Track expiration dates and renewal terms to avoid compliance gaps.
- Initiates, drafts, negotiates agreements; streamline workflow approvals, execution (e-signatures) and monitoring contract agreements.
- Ensures adherence to local labor laws, data protection and tax regulations regarding worker classification.
- Serves as a key resource for staff inquiries related to payroll, benefits, and other HR matters.
- Oversees payroll, pay increases, bonuses, and incentives, ensuring timely and accurate processing for all staff, along with providing notice for timecard discrepancies and infractions (violations).
- Train and provide an overview and assistance to new and existing employees on how to navigate online systems, track user accounts, and access, and provide password management and communication support.
- Assist employees with navigating benefits administration and managing benefits, including adding/terminating benefits and reconciling benefits bills/invoices. Serves as a liaison with the benefits broker and staff to handle questions on coverage and billing.
- Manage insurance renewals and benefits, working with leadership to ensure employees are supported.
- Generate monthly recurring invoices and reports.
- Reconciles the company vendor and procurement credit cards & monthly corporate credit cards, and bank reconciliations.
- Process all employees' record changes within the HRIS.
- Coordinate with leadership pertaining to financial (budgets) and HR insights to support the growth and strategic planning of the organization.
- Ensure compliance with internal policies and regulatory requirements, working closely with the team to maintain clear financial and HR processes. Maintain and manage accounting and HR files and archives, according to the retention policy.
- Conduct weekly cash and check deposits (donations) in close collaboration with the JRS/Development Team.
- Assist in monthly and year-end closing processes, including preparation of journal entries. Assist with annual audits with the preparation of annual tax statements, W-2, (Form 990), and Form 1099.
- Complete I-9 and E-Verify compliance within 3 days of new hire start date, coordinate the employment verifications, and background check process for all new hires; communicate via phone and email between new hires, hiring managers, and others involved in the onboarding process.
- Assist with employees' performance process, which entails performance reviews.
- Coordinate (annual) open enrollment meetings and provide benefit information to employees.
- Provide guidance and support to all staff on employee relations matters that entail performance management, disciplinary actions, and conflict resolution.
- Investigate and resolve staff complaints professionally and timely under the direction of the HR Director.
Accounts Payable Specialist
American Psychological Association
10.2019 - 05.2021
- Process and input data from check requests and expense reports approved for payment. Analyzes supporting documentation for accuracy in accordance with company policies, and 1099 reporting and approval signatures.
- Prepare and match check disbursements to support documentation for supervisor review; mail check payments and distribute checks to the originator as appropriate. Scan and file supporting documents for the corresponding transactions.
- Research missing information for transactions and correct general ledger account discrepancies and review electronic submission of incomplete and unapproved check requests.
- Assist with escheatment and outstanding check process; and year-end 1099 review, run reports, and review to ensure accuracy. Evaluate and reconcile vendor statements and manage all inquiries.
- Assist with audit and information requests, processing payables for related entities, general ledger reconciliation, and bank reconciliations in accordance with set policies, procedures, and internal controls. Verify the accuracy of sales tax; track and reconcile A/P prepaid accounts, and accruals.
- Coordinate and process all temporary APA staff payroll.
- Process new vendor requests, invoices, staff reimbursements, and payments.
- Performs other duties as assigned and assist with special projects.
Operations Specialist
American Psychological Association
04.2011 - 10.2019
- Accurately interpret and enter members' and affiliates' records, payments, address changes, and other pertinent information into the software database.
- Verify the accuracy of the data input and output on an ongoing basis.
- Perform tasks associated with membership, process APA & division member and affiliate applications, and balance in-house and lockbox batches.
- Provides stellar customer service by offering solutions to member and customer problems, and responds to members, affiliates, customers, and subscription agents orally and in correspondence.
- Responsible for maintaining information for all division members who are members of APA.
- Process division renewals and record new division membership from lists provided by fifty-four divisions.
- Verify member records at the request of divisions to determine division or APA membership status.
- Facilitate the recruitment of APA members and student affiliates to divisions.
- Provide quarterly division activity reports.
- Maintain subscriber records for select divisions with APA journal publishing agreements.
- Serve as the liaison between APA and division administrators regarding payment inquiries.
- Draft routine and special correspondence to members and division leaders.
- Assist with meeting the month-end close deadline by processing all batch payments into the computerized database.
- Coordinates division batches, applications, payments, and reports; assigns to staff as appropriate. Routinely check to make sure batches are processed accurately within the turnaround time and reconcile previous day reports. Upon completion finance and cash receipts team are notified by email to post and close batches.
- Create and conduct division training procedures for staff.
- Mailed new account kits to members and potential members. In addition, recording the number of prospective members that joined the credit union in the Symitar database and Microsoft Excel spreadsheet.
- Order supplies for the credit union.
- Draft correspondence to prospective and current members regarding membership.
Senior Human Resources Specialist
Cherokee Federal
07.2007 - 04.2011
- Manage personnel transitions, ensure compliance with Navy and federal HR policies, and deliver consistent administrative support to facilitate the onboarding, offboarding, and career rotations of ONR Global staff worldwide.
- Identify and track billets/positions reaching End of Tour (Eot) or mandatory rotation dates, including ad hoc changes, and provide written notification to ONR Global leadership 90 days prior to vacancy.
- Execute HR administrative actions to ensure accurate and compliant personnel profiles during onboarding and offboarding processes.
- Capture and communicate personnel transition actions across supervisors, home activity personnel, HRO staff, overseas staff, and sponsors/mentors within 24 hours of notification.
- Draft and distribute "Welcome Aboard" letters and update onboarding materials annually to maintain accuracy and relevance.
- Provide departing personnel and supervisors with offboarding instructions at least 2 months before departure, consolidating and filing completed paperwork.
- Plan, coordinate, and facilitate ONR Global's annual recruitment Working Group to validate staffing requirements for the upcoming fiscal year.
- Update USA Jobs solicitation templates with program manager input and develop potential vacancy lists based on projected staff rotations within 18 months.
- Supporting personnel recruiting and selection.
- Preparing briefings and planning conferences/meetings (including VTC arrangements)
Human Resource Assistant
INK Technologies LLC
12.2005 - 07.2007
- Assist the Benefits Officer in reviewing employee benefits forms and entering changes and new requests into the system.
- Review submitted applications in the system and submit promising resumes to the hiring manager, and filed the resumes in the recruitment drive, in the folder for the open vacancy.
- Conduct phone screenings for candidates approved by the hiring manager.
- Assist with various human resource programs and projects. Assist with new employee orientation, prepare a new employee onboarding packet, which includes office/desk set-up, key fobs, office name plates, and escort new employees to the organization.
- As directed by the HR Manager, post new roles in the database and cross-post on other tracking system websites.
- Review the results of phone screens with the hiring manager and based on feedback, schedule panel interviews for approved candidates.
- Prepares interview questionnaires; collects notes from the hiring team and saves them in the appropriate folder and confirms successful candidates with the hiring manager.
- Request and follow up with three professional references, including two supervisors, for the successful candidate.
- Conduct salary analysis and prepare offer letters and associated documents.
- Email successful candidates with offer letters and associated documents.
- Prepares documents for off-boarding departing staff and conducts exit interviews.
- Assist with updating office procedures in the employee handbook.
- Identifies and resolves routine pay and/or leave issues. Advises and counsels about the policies and procedures governing changes to leave and earnings statements (LES), tax withholding, life insurance, direct deposits, allotments, within-grade increases, and other payroll issues.
- Maintain the Ceridian database; Answer inquiries from employees related to benefits, pay, and other personnel issues.
- Assist with payroll processing.
Education
MBA Degree - Master of Business Administration
University of Maryland University of College
Adelphi, MD05-2013
BS Degree - Human Resources Management
University of Maryland University of College
Adelphi, MD05-2009
Skills
- Proficient skills in Microsoft Office Suite, Adobe, PeopleSoft, Raiser Edge, NAV, Salesforce, Paylocity, Billcom, Tallie, and QuickBooks; typing speed 45 WPM, Internet Skills, excellent judgment, communication, and organizational skills, and the ability to function independently
Timeline
Senior Staff Accountant & HR Business Partner
Jesuit Refugee Service/USA
05.2024 - 07.2025
Staff Accountant & Human Resource Associate
Jesuit Refugee Service USA
05.2021 - 05.2024
Accounts Payable Specialist
American Psychological Association
10.2019 - 05.2021
Operations Specialist
American Psychological Association
04.2011 - 10.2019
Senior Human Resources Specialist
Cherokee Federal
07.2007 - 04.2011
Human Resource Assistant
INK Technologies LLC
12.2005 - 07.2007
MBA Degree - Master of Business Administration
University of Maryland University of College
BS Degree - Human Resources Management
University of Maryland University of College