Andrea Duarte
Summary
Healthcare professional prepared to excel in high-demand clinical settings. Proven ability to maintain accurate records and support medical staff in delivering patient care. Reliable team player with focus on collaboration and adaptability, skilled in communication and time management.
Overview
23
23
years of professional experience
Work History
Ward Clerk Transcriber
Kaiser Permanente
Bellflower, CA
07.2023 - Current
- Coordinated patient admissions and discharge processes, ensuring timely and accurate information flow.
- Managed scheduling for patient appointments, optimizing daily clinic operations.
- Assisted healthcare providers by maintaining organized medical records and documentation standards.
- Streamlined communication between departments to enhance patient care efficiency.
- Assisted nursing staff with daily tasks, contributing to a well-organized and functional ward environment.
- Supported billing processes by verifying insurance information with accuracy.
- Prepared necessary documentation for patient admissions and discharges, ensuring smooth transitions of care.
- Supported office staff and operational requirements with administrative tasks.
- Enhanced office productivity by handling high volume of callers per day.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Provided valuable assistance during emergency situations by quickly alerting appropriate medical personnel when necessary.
Sterile Processing Technician
Kaiser Permanente
Bellflower, CA
04.2017 - 07.2023
- Sterilized surgical instruments using autoclave and chemical methods to ensure compliance with safety standards.
- Inspected and packaged sterile supplies for various departments, maintaining strict adherence to protocols.
- Trained new staff on sterilization processes, equipment operation, and infection control measures.
- Monitored inventory levels of sterile supplies, coordinating timely restocking to support operational needs.
- Decontaminated surgical instruments to remove bacteria and other contaminants before sterilization.
- Tested sterilization equipment by performing regular checks and maintenance to keep instruments in working order.
- Improved quality assurance processes by implementing documentation procedures for all stages of the sterilization process.
Sterile Processing Technician
Hollywood Presbyterian Medical Center
Los Angeles, CA
07.2003 - 04.2017
- Streamlined workflow processes in the sterile processing department, enhancing overall efficiency and productivity.
- Implemented quality control measures to improve accuracy in instrument preparation and reduce errors.
- Led team meetings to discuss best practices and address challenges in sterilization procedures.
- Collaborated with surgical teams to optimize instrument availability for scheduled procedures, ensuring seamless operations.
- Ordered and restocked supplies for decontamination and surgical areas.
- Achieved high levels of accuracy in record-keeping, logging important data related to sterilization cycles and equipment usage.
- Recorded biologicals and test results.
Education
No Degree - Medical Terminology
Norwalk-la Mirada Adult School
05.2023
High School Diploma -
Santa Fe High School
Santa Fe Springs, CA06.2000
No Degree - Medical Billing & Coding
ABC Adult School
Cerritos, CA05.2015
Skills
- Supply ordering
- Medical transcription
- Telephone reception
- Task delegation
- Data entry
- Healthcare experience
- Clerical functions
Timeline
Ward Clerk Transcriber
Kaiser Permanente
07.2023 - Current
Sterile Processing Technician
Kaiser Permanente
04.2017 - 07.2023
Sterile Processing Technician
Hollywood Presbyterian Medical Center
07.2003 - 04.2017
No Degree - Medical Terminology
Norwalk-la Mirada Adult School
High School Diploma -
Santa Fe High School
No Degree - Medical Billing & Coding
ABC Adult School