Andrea Dye-Tupe
Roy,Utah
Summary
Dedicated Store Support Lead skilled in employee training and customer relationship management. Successfully maintained accurate financial records and processed payroll, contributing to a streamlined operation and improved employee satisfaction. Aiming to leverage expertise to drive compliance and operational excellence.
Overview
16
16
years of professional experience
Work History
Store Support Lead
Kohl's
Clinton, UT
04.2017 - Current
- Maintained employee records in accordance with applicable legal requirements.
- Assisted in training programs to enhance employee skills and performance.
- Maintained a high degree of confidentiality when dealing with sensitive information.
- Process payroll for employees using specialized payroll software.
- Conducted new hire orientations and onboarding processes to ensure compliance with company policies.
- Operated cash register and processed transactions accurately.
- Processed daily cash transactions and maintained accurate financial records.
- Supported On-Line Orders fulfillment
- Coordinated scheduling of associates in alignment with store demands
Office Clerk
Foodland
Waimea, HI
11.2009 - 10.2015
- Provided exceptional customer service by answering questions about products, prices and availability
- Supervised daily operations in a busy grocery store environment.
- Addressed customer inquiries and resolved issues to enhance satisfaction levels.
- Assisted customers in locating items within the store when requested.
- Monitored cashier performance, providing feedback and coaching as needed.
- Performed accurate cash handling and deposit preparation
- Processed money transfers using secure financial systems.
- Processed customer transactions efficiently at the checkout counter.
Education
High School Diploma -
Honoka'a High School
Honoka'a, HI06-1992
Skills
- Payroll administration
- Employee training
- Compliance management
- Cash handling
- Financial recordkeeping
- Customer relationship management
Timeline
Store Support Lead
Kohl's
04.2017 - Current
Office Clerk
Foodland
11.2009 - 10.2015
High School Diploma -
Honoka'a High School