Andrea Etue
Zachary,US
Summary
Motivated workplace professional with 5+ years experience in customer service. Adept at maintaining office work flow and client relations. Highly adaptable with great problem solving skills.
Overview
14
14
years of professional experience
Work History
Medical Billing Specialist
Central STAT Care
Baton Rouge, Louisiana
10.2019 - Current
- Initiated collection efforts on unpaid accounts by contacting insurance companies or patients directly via phone or mail
- Provided customer service support to patients who had questions about their bills or payments due
- Researched complex billing issues involving multiple providers or services rendered over a period of time
- Resolved denied claims by sending appeals and speaking with insurance representatives
Dental Assistant
The Smile Spa
Baton Rouge, Louisiana
08.2018 - 10.2019
- Prepared dental materials, such as composite resin, impression material, and cements, for use by the dentist
- Provided chair-side assistance during dental procedures
- Recorded digital impressions using the CEREC Omnicam scanner
- Assisted in orthodontic procedures and performed tasks independently
- Sent and received lab orders
Dental Assistant
Hood Dental Care
Denham Springs, LA
02.2014 - 08.2018
- Cleaned and sanitized dental tools
- Gathered patient data, including health histories and records from prior visits, for the dentist to view
- Made dental impressions
- Provided patient education on dental hygiene, pre-, and post-surgical care
- Relayed information to the doctor upon examination.
- Took dental radiographs.
- Instructed patients on dental hygiene practices.
- Designed appropriate treatment plans.
- Maintained clear, organized dental records and reports.
Central Stat Care
Baton Rouge, LA
01.2011 - 01.2014
- Verified accuracy of insurance and financial data
- Greeted persons entering the establishment and determined the nature and purpose of visit
- Collected deposits, fees, and payments
- Answered patient questions regarding services rendered
Education
Expanded Duty Dental Assistant -
Bencaz Dental Assisting School
Denham Springs, LA01.2012
High School Diploma -
Satsuma City High School
Satsuma, AL01.2009
Some College - General Studies
South Eastern Louisiana University
Hammond, LASkills
- Team collaboration
- Files and records management
- Multitasking and Organization
- Accounts receivable management
- Data Entry
Timeline
Medical Billing Specialist
Central STAT Care
10.2019 - Current
Dental Assistant
The Smile Spa
08.2018 - 10.2019
Dental Assistant
Hood Dental Care
02.2014 - 08.2018
Central Stat Care
01.2011 - 01.2014
Expanded Duty Dental Assistant -
Bencaz Dental Assisting School
High School Diploma -
Satsuma City High School
Some College - General Studies
South Eastern Louisiana University
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