Summary
Work History
Education
Skills
Languages
Timeline
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Andrea Ferreira

Homestead,fl

Summary

Detail-oriented and reliable professional with a proven track record in multitasking, communication, and problem-solving. Extensive experience as a front desk receptionist, complemented by a decade of managing a dynamic household environment. Prepared to leverage strong customer service skills and adaptability in an office or remote support role, ensuring exceptional service delivery and operational efficiency. Committed to contributing positively to team success while maintaining a keen focus on detail and quality.

Work History

Household Manager (Full-Time Parent)

Self-Managed
Homestead, Fl
01.2015 - 2026
  • Coordinated family schedules, managed budgeting, and organized household logistics
  • Developed strong multitasking skills and maintained detailed records
  • Managed online communications, appointments, and conflict resolution on a daily basis
  • Demonstrated patience, adaptability, and a strong work ethic

Front Desk Receptionist

Wax Art Spa
Homestead, FL
01.2014 - 01.2014
  • Managed client intake forms, tracked daily logs, and processed payments
  • Greeted clients, answered phones, and scheduled appointments.
  • Maintained a calm and professional environment in a fast-paced setting
  • Handled customer questions and resolved minor complaints with professionalism
  • Scheduled appointments efficiently using spa management software.

Education

High School Diploma -

John A. Ferguson High School
Miami, FL
06.2009

Skills

  • Effective time management
  • Customer Service & Reception Support
  • Effective phone communication
  • Proficient in Microsoft Office and Google Workspace
  • Data entry proficiency
  • Organization & Record Keeping
  • Effective conflict resolution
  • Rapid learning and application

Languages

Spanish

Timeline

Household Manager (Full-Time Parent)

Self-Managed
01.2015 - 2026

Front Desk Receptionist

Wax Art Spa
01.2014 - 01.2014

High School Diploma -

John A. Ferguson High School

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