Andrea Fetters
Arlington,TX
Summary
Persuasive Car Salesperson, known for high productivity and efficiency in task completion. Possess specialized skills in customer relationship management, negotiation techniques, and inventory management. Excel in communication, empathy, and problem-solving which are paramount in fostering lasting customer relationships and driving sales success.
Overview
9
9
years of professional experience
Work History
Car Salesperson
Clay Cooley Nissan
Irving, Texas
10.2024 - Current
- Performed data entry tasks into dealer management software programs such as CDK Global DMS systems.
- Assisted in developing promotional campaigns and advertising materials for upcoming events or special offers.
- Conducted test drives for prospective buyers.
- Proficient in CRM
- Maintained customer satisfaction by providing prompt, reliable service.
- Prepared sales contracts, collected payments and coordinated vehicle delivery with service department.
- Consistently exceeded quotas by pursuing and closing sales.
Cocktail Server/Bartender
Spearmint Rhino
Dallas, TX
09.2018 - 10.2024
- Greeted guests and provided menus.
- Communicated with customers to take drink orders accurately.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Consistently upsell drink and bottle choices
- Maintain a high quality of service while memorizing several orders at a time
- Monitored guest consumption of alcohol and intervened as needed according to established guidelines.
Bartender
Ricks Cabaret Fort Worth
Fort Worth, Texas
10.2015 - 09.2018
- Prepared and maintained drinks in accordance of TABC law
- Maintained a high level of guest relations
- Memorized and executed many different drink recipes with speed and accuracy
- Memorized food menu items
- Greeted customers and provided excellent customer service.
- Processed payments accurately and efficiently with POS system.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Education
Associate of Science - Surgical Technology
Tarrant County College District
Fort Worth, TX05-2026
Skills
- Menu Memorization
- Menu presentation
- Conflict resolution abilities
- POS system expertise
- Exceptional customer service
- Closing deals
- Strong negotiation
- Sales presentations
- Goal oriented
- Cold calling
- Upselling strategies
- Test drives
- Lead follow up
- Vehicle preparation
- Competitive
- Proficient with CRM
Timeline
Car Salesperson
Clay Cooley Nissan
10.2024 - Current
Cocktail Server/Bartender
Spearmint Rhino
09.2018 - 10.2024
Bartender
Ricks Cabaret Fort Worth
10.2015 - 09.2018
Associate of Science - Surgical Technology
Tarrant County College District