Andrea Figueroa
Riverside,CA
Summary
Experienced Cashier with over five years in retail, specializing in communication, employee training, and time management. Proven ability to enhance customer satisfaction and streamline store operations. Committed to resolving customer issues with professionalism, driving team success, and improving operational effectiveness.
Overview
11
11
years of professional experience
Work History
Cashier Assistant
Walmart
Riverside , CA
12.2021 - Current
- Assisted customers with product inquiries and streamlined checkout processes.
- Operated cash register and processed transactions efficiently.
- Resolved customer complaints with professionalism and empathy.
- Engaged customers to effectively promote store loyalty programs, enhancing customer retention.
- Checked out customers accurately and efficiently, ensuring all items were scanned properly.
Cashier /Retail Assistant Manager
DollarTree
Corona, California
05.2015 - 10.2021
- Oversaw cash register operations, ensuring accurate daily balancing of cash drawers.
- Processed transactions accurately and efficiently at checkout stations.
- Collected payments and provided accurate change.
- Coached new cashiers on procedures and customer service standards, enhancing team competency.
- Collaborated with front-end staff to streamline customer assistance and improve service experience.
- Answered customer questions and provided store information.
- Maintained store cleanliness and organized merchandise on shelves.
- Stocked shelves with merchandise when needed.
- Completed various tasks to support store operations.
Education
High School Diploma -
Santiago High School
Corona06-2004
Skills
- Payment processing
- Cash register operations
- Inventory management
- Stock replenishment
- Store organization
- Customer service
- Customer engagement
- Safety compliance
- Time management
- Team collaboration
- Effective communication
Languages
Spanish
Professional
Accomplishments
5 years certificate and plaque
Timeline
Cashier Assistant
Walmart
12.2021 - Current
Cashier /Retail Assistant Manager
DollarTree
05.2015 - 10.2021
High School Diploma -
Santiago High School