Summary
Overview
Work History
Education
Skills
Timeline
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Andrea Firnbach

Geneva,IL

Summary

Dynamic leader with a proven track record, where I spearheaded strategic sales plans, boosting performance and expanding client bases. Skilled in database management and team building, I excel in creating growth strategies and enhancing customer relationships. Achieved consistent sales targets, demonstrating exceptional communication and critical thinking abilities.

Professional and experienced operations leader with strong focus on optimizing branch performance and enhancing customer satisfaction. Skilled in process improvement, team collaboration, and adapting to changing business needs. Known for reliability, fostering cohesive team environment, and driving tangible results.

Offering foundation in customer service and sales principles, eager to learn and develop in fast-paced sales environment. Brings keen ability to understand client needs and deliver tailored solutions.

Overview

12
12
years of professional experience

Work History

Outside Sales Account Manager

Abatix
09.2016 - Current
  • Represented over 100 Industrial manufacturing lines.
  • Book of business includes: Municipalities, Public Sector, Construction, Industrial sectors.
  • Successfully managed multi-million dollar book of business
  • Provided solutions for customer with personal protective equipment (PPE) requirements, OHSA regulations, ANSI standards.
  • Provided exceptional customer service to clients requiring assistance with PPE selection, sizing, or usage instructions.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Maintained up-to-date knowledge of market trends, industry developments, and competitor strategies to better serve clients.
  • High level understanding of key market verticals, distribution channels, industry trends.
  • Consultive seller that is growth-minded with an entrepreneurial sprit.
  • Developed strong relationships with clients, resulting in increased loyalty and repeat business.


Senior Outside Sales Representative

Emergent Safety Supply
11.2019 - 08.2022
  • Boosted sales performance by developing and implementing strategic outside sales plans.
  • Expanded client base through effective prospecting, cold calling, and relationship-building techniques.
  • Achieved or exceeded company-defined sales quotas.
  • Informed customers of promotions to increase sales productivity and volume.
  • Participated in ongoing training initiatives to continually expand product knowledge and improve selling techniques.
  • Attended industry trade shows to network with potential clients and stay current on market trends.
  • Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
  • Exceeded monthly sales targets and quotas consistently.
  • Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.

Commercial Account Manager

CEF Industries
07.2013 - 10.2019
  • Managed a portfolio of key accounts, ensuring high levels of client satisfaction and retention.
  • Monitored sales performance metrics to achieve strategic account objectives.
  • Analyzed market trends and competitor activity to inform strategic decisions within the organization.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Conducted comprehensive evaluations of new technologies, leading to the integration of cutting-edge advancements in aerospace operations.

Education

OSHA 30 Hour Certificate

Bachelor of Science - Psychology

University of Illinois At Urbana-Champaign
Champaign, IL
05-2008

High School Diploma -

West Chicago Community High School
West Chicago, IL
01-2004

Skills

  • Excellent communication skills
  • Customer service-oriented
  • Task prioritization
  • Self motivation
  • Analytical thinking
  • Relationship cultivation
  • Teamwork and collaboration
  • Accurate and detailed
  • Problem-solving
  • Articulate and well-spoken
  • Critical thinker
  • Goal-oriented mindset

Timeline

Outside Sales Account Manager

Abatix
09.2016 - Current

Senior Outside Sales Representative

Emergent Safety Supply
11.2019 - 08.2022

Commercial Account Manager

CEF Industries
07.2013 - 10.2019

OSHA 30 Hour Certificate

Bachelor of Science - Psychology

University of Illinois At Urbana-Champaign

High School Diploma -

West Chicago Community High School

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